Beech Tree Surgery

The administrative staff at this practice have been very helpful and supportive. I have received excellent care from the clinical team who have assisted me with complicated health matters and..

Submitted a medical inquiry through the online portal and received a prompt reply in just a few minutes. Excellent service 👌🏽

Prompt and helpful assistance that led to a satisfactory outcome

Quick replies and welcoming, courteous front desk team

After more than two decades, I made the decision to switch to a different practice. I experienced significant frustration with the service, including lengthy waits when calling and being..

I have been a patient at this practice for a considerable period of time and have consistently received assistance whenever needed. I have no concerns to raise about my experience.

I underwent a respiratory assessment approximately two weeks ago but have yet to receive my results. The surgery's telephone system relies on an automated message service, which I find frustrating...

Highly streamlined and well-organised.

The team members are welcoming and supportive, and the clinical staff demonstrate excellent care and genuine concern for their patients' wellbeing. 👏👍

The practice has declined significantly in recent times. It previously provided excellent care, but the experience has deteriorated. The appointment process now requires completing a form, followed..

I have found the team members and clinical staff to be exceptionally supportive and accommodating.

I had negative experiences with previous healthcare providers in another location, which made me apprehensive about seeking medical care again. I was dealing with some personal health concerns but..

As a brand new patient I was so impressed by the surgery. The clinician had taken time to read my notes in preparation for the appointment and was patient and had time to listen to all my..

I attended an appointment at this surgery today and was deeply disappointed by the lack of compassion, understanding, and awareness of mental health considerations demonstrated throughout my..

Submitted a request this morning and received a prompt response indicating that the prescription would be available for collection soon. Very satisfied with the quick turnaround. Excellent service.

The online form system offers a convenient method for submitting inquiries about new or existing health concerns. Submissions are promptly assessed and suitable follow-up arrangements are..

I find it frustrating that prescriptions cannot be collected after 1130 am on Fridays when the practice closes until Monday. I arrived at 1125 am on a Friday only to discover the surgery had already..

Fundamental courtesy would be appreciated.

Had a positive interaction with helpful guidance and suitable investigations provided, much appreciated.

I am very disappointed to have to share this feedback. The relevant health authority should consider a thorough review of this practice. The surgery appears to operate at maximum capacity from..