KW

Katie W. 2 years ago • From Google

Rating

Excellent

Reception staff helped fit me in quickly

A few days ago, I experienced what appeared to be a significant insect bite while travelling away from home. By the following morning, my leg had become considerably swollen and the swelling was continuing to increase. I decided to visit my local practice on the chance that someone might be able to examine it or offer guidance, though I wasn't particularly optimistic about getting an appointment. Upon arrival at reception, the staff member I spoke with was exceptionally welcoming and supportive. She noticed the swelling on my leg and offered to attempt arranging for a clinician to see me, though she did mention there could be a short wait. I was perfectly content with this and appreciated her willingness to help. To my pleasant surprise, within thirty minutes I had checked in at reception, been seen by a very capable clinician, and received a prescription for medication that I was able to collect before leaving. It was an altogether excellent experience and I'm very grateful for the care received.

Other reviews for Thirsk Doctors Surgery