South Hornchurch Medical Practice
Reecy R. 6 months ago • From Google
Excellent
Reception staff helped resolve a year-long issue
I received excellent service from a receptionist on my second visit, whose name I'm not certain of. She was incredibly helpful and patient when my husband and I had difficulty sharing a hospital letter via phone. She managed to resolve a matter that we had been struggling with for quite some time. I also observed her handling a challenging interaction with another patient with remarkable composure and professionalism. She was a real asset to the practice.
This practice has not met my expectations. While they may be adequate for straightforward matters, I have found that when dealing with more significant health concerns, the approach from staff..
South Hornchurch Medical Practice
Nez K.
I must say that on several occasions now, the reception team have really gone the extra mile to be helpful and resolve matters I have encountered. This has been particularly the case with managing..
South Hornchurch Medical Practice
James S.
I struggle to understand why this practice continues to operate. The clinical care has been disappointing and the team appears indifferent to patient concerns. Appointment availability is..
South Hornchurch Medical Practice
linda e.
The practice website indicates that blood tests are available on Thursdays, however this service no longer appears to be offered. The website information should be updated to reflect the current..
South Hornchurch Medical Practice
Subhash P.
I have had an extremely disappointing experience at this practice. The clinical staff appeared unprofessional in their approach and I felt their diagnostic and treatment capabilities were..
South Hornchurch Medical Practice
Chelle L.
The surgery advertises opening hours at 8:30, so I called at that time on a weekday morning requesting an urgent appointment, only to be informed that all slots were already allocated. When I..
South Hornchurch Medical Practice
Shahan A.
The service provided fell short of expectations.
South Hornchurch Medical Practice
Nikhil R.
The waiting period at this practice is notably short. I would choose to attend here rather than visit other walk-in centres in the area.
South Hornchurch Medical Practice
David T.
The team here demonstrated excellent service and proved to be quite supportive throughout my visit.
South Hornchurch Medical Practice
Franco M.
I attended an appointment with a physiotherapist in early January regarding knee discomfort. Following nearly two months of ongoing pain, I was advised to undergo some imaging and was told a..
South Hornchurch Medical Practice
Erty G.
Arrived for my appointment only to find a notice indicating that no clinical staff were available, meaning the practice was effectively shut. It's frustrating that the practice can send reminder..
South Hornchurch Medical Practice
Richard F.
I appreciate your kind words, but I should note that this review appears to be about a dental practice rather than a GP surgery. I've rewritten it as requested, though it falls outside the typical..
South Hornchurch Medical Practice
Zed N.
Update - I was eventually seen by the healthcare professional at the practice, and they were genuinely pleasant. This provided some positive experience for the surgery. Disappointing surgery..
South Hornchurch Medical Practice
Shahad A.
While standing in the reception area, I noticed an older patient communicating with a receptionist. Though I was unable to hear the entire exchange, I did catch the receptionist requesting his NHS..
South Hornchurch Medical Practice
angela a.
I brought my young family member in who had been experiencing throat and ear discomfort. The clinician who saw us was excellent and demonstrated real professionalism. They conducted a thorough..
South Hornchurch Medical Practice
Steve B.
The team here proved to be quite supportive and accommodating.
South Hornchurch Medical Practice
Mike B.
My late wife attended this practice for treatment some years ago, and while the clinical care provided was satisfactory (particularly given the complexity of her condition), I have since received..
South Hornchurch Medical Practice
Faruk D.
Attended an appointment with a physiotherapist who conducted a comprehensive assessment and provided helpful guidance throughout the session.
South Hornchurch Medical Practice
Kerrington K.
Disappointing experience. My mother described her symptoms to a healthcare professional, who performed a test that initially came back negative and suggested the issue was related to digestive..
South Hornchurch Medical Practice
Sarah H.
The receptionist I spoke with on the phone was incredibly considerate and helpful, taking extra steps to assist me with my concern. I was very grateful for the excellent service provided.
South Hornchurch Medical Practice
Daniel M.