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Fiona B. 4 years ago • From Google

Rating

Bad

Reception staff hung up repeatedly on calls

Extremely disappointing experience with the service provided. A promised callback failed to materialise. After making multiple attempts to contact the practice, I experienced an unhelpful interaction with reception staff. I was informed that someone would prepare a report, though I have not previously met with this individual. The overall situation feels unresolved, and I have little confidence that a promised follow-up call from management will actually occur. This has left me feeling let down by the practice. 💔

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