Saffron Health Partnership

A disappointing experience overall. Obtaining an appointment proved to be extremely difficult. The reception staff interaction was unpleasant.

My negative review concerns the system rather than the clinical staff. I had been so anxious about the difficulties mentioned in other reviews that I postponed contacting the practice for several..

I found the experience disappointing. The appointment booking system requires significant time investment, as I spent considerable periods on hold attempting to reach someone. I was informed that..

I believe the entire team at this practice is excellent because they make a genuine effort to support patients, and I think many people don't fully recognise this. I imagine the daily pressures they..

They deserve below zero. The reception staff were quite rude. The clinical staff seemed lacking in competence, appearing to rely on basic research methods rather than thorough assessment...

This practice appears to be among the poorest surgeries available, with significant difficulty obtaining appointments to see a clinician. On the rare occasion an appointment is secured, it may be..

I would give a lower rating if it were possible. The process of securing an appointment is extremely difficult.

I would like to express my gratitude to the reception staff member who assisted me this morning in obtaining some urgent medication promptly. I would also like to extend my thanks to the pharmacy..

This is my current GP practice, but it is difficult to obtain appointments, even for a sick note. During my recent visit, I was seen by a clinician who I felt was not understanding. Their approach..

It's difficult to know where to start with this practice as the experience has been extremely disappointing overall. There seems little point in leaving feedback as responses are not typically..

All appointments seem to be fully booked by early morning, which raises questions about availability. Accessing clinical care requires considerable effort. The automated messaging system discourages..

I've previously struggled to obtain GP appointments, but my most recent visit to the local practice proved to be a very positive experience. The appointment booking system online was straightforward..

I have nothing but positive feedback to share and would gladly suggest this practice to others.

I've just finished speaking with the receptionist at the practice. They demonstrated professionalism and courtesy throughout our conversation, making the interaction straightforward and pleasant. My..

Have not had a positive experience with this practice. Attempted to contact them shortly after opening and made multiple call attempts, with each one being disconnected. When I finally got through,..

The service was extremely disappointing. I was unable to book any appointments through the online system as none appeared to be available. When I called today, I experienced a very long wait despite..

The telephone system really needs improvement - it's incredibly frustrating. Please consider upgrading to match modern standards that other practices have already implemented.

I'm puzzled about the approach to appointment scheduling following the triage process. The extended hours that were introduced seem to have been intended to facilitate advance booking for patients,..

I have been a patient at this practice for over four decades. The service quality has declined noticeably following the pandemic, primarily due to difficulties in securing appointments. The..

It is difficult to secure an appointment at this practice, as they frequently direct patients to alternative services. After multiple attempts over several days, this approach proved frustrating...