Morecambe Surgery

Attended an appointment at the scheduled time but experienced a significant wait of over half an hour before being seen. When I approached the reception desk to inquire about the delay, the staff..

The staff demonstrated unprofessional conduct, with inaccuracies appearing in recorded details that were never rectified. One team member consistently required assistance from colleagues to complete..

The practice provides excellent service with straightforward appointment availability. The facilities are well-maintained and convenient parking is available.

I have had a very negative experience at this practice. There have been ongoing communication issues, and I found the reception staff to be unwelcoming. I have decided to leave the practice. I felt..

I felt compelled to leave this medical practice after experiencing prolonged delays with a specialist referral over a nine-month period. What I needed was straightforward information and direction..

The medical team members are very welcoming and approachable. The practice is conveniently situated in a well-known location with adequate parking facilities and a nearby pharmacy, making it..

Quite dissatisfied with the standard of care received. As a family with a young child, we make efforts to manage health concerns at home whenever possible. We contacted the surgery early in the day..

I found this practice to be quite frustrating. I was given appointment slots that didn't appear to be properly recorded in the system. There was also an issue with incorrect information being..

The general practice service here is excellent. The healthcare provider is delivering a high standard of care.

Excellent and efficient management with friendly and helpful front desk staff. The clinical team members are professional, kind and genuinely dedicated to caring for their local community,..

An artificial intelligence chatbot would provide better medical care than what I experienced at this practice. I would not be shocked to discover that the clinical staff here rely on such technology.

Conveniently situated close to public transport. Straightforward to arrange a consultation. The practice has undergone several recent modifications... these improvements are encouraging for patients.

The staff members were discourteous during interactions. Conversations were cut short before completion, and discussions felt hurried. When concerns were raised about these experiences, they were..

The reception staff came across as dismissive and unhelpful. It appears they may not fully appreciate that most callers are seeking genuine assistance or guidance. Being directed repeatedly to..

Straightforward to book an appointment

I have found this practice to be unsatisfactory. The clinicians do not appear to engage fully with patient concerns. The lead clinician does not seem to approach their role with appropriate..

The service across all levels has been deeply disappointing. To highlight some concerns, the experience has felt: Disrespectful, lacking in professionalism, and unhelpful. I would urge the..

I've always found the reception staff to be very helpful and friendly. My wife has a long-standing health condition and when we registered at this surgery, the clinical team prescribed a new..

I contacted the practice this morning to inquire about a particular care option. I was connected with a staff member with whom communication proved difficult, and I was told I would be transferred..

I have been registered with this GP practice since childhood and have consistently found the team to be supportive, compassionate and accommodating in their approach. Despite the practice evolving..