Morrill Street Health Centre

It is extremely difficult to obtain an appointment at this practice. Calls go unanswered, with the phone being hung up when attempting to reach someone. Appointments appear to never be available. If..

Called at opening time and it took over a hundred attempts to get through. Once I finally connected, I was informed that all available telephone appointments had been allocated and was advised to..

Attended an appointment and was called through promptly. The clinic was not particularly crowded at the time. Overall, it was a satisfactory visit.

The facility is maintained to a high standard and operates smoothly during most appointments, with patients typically being seen at their scheduled time. The entrance features automatic doors that..

I found the experience quite disappointing. The reception staff seemed more focused on their own conversations rather than attending to patients' needs in a timely manner. When I tried to discuss my..

The service experience was unpleasant, with a serious and humourless atmosphere throughout the visit.

The nursing staff appear to accomplish more and demonstrate better listening skills.

I needed an appointment for a painful muscular issue just before the festive period. I started calling at 8 am and kept redialling repeatedly. I finally got through at 8.24 am, but after listening..

An excellent team. I have been attending appointments with various clinicians for several years. They demonstrate genuine care and the staff members are consistently helpful. The nursing team are..

I have recently retired from my role in pharmacy delivery, and I would like to express my gratitude to all the reception staff at the surgery. Over the course of several years, I have been..

Visited the pharmacy and received medication for a urinary tract infection, but the issue persisted. When I returned to the pharmacy, I was advised to contact my GP as they couldn't dispense a..

The telephone lines appear to be consistently occupied. I attempted to reach the practice multiple times over a fifteen-minute period during morning hours without success.

The practice appears to be very busy, making it challenging to secure an appointment. Even when calling shortly after the lines open and persisting for an extended period, appointments are often..

I found this practice to be disappointing and not meeting my expectations.

Standard service as would be expected during the pandemic period - quite limited. The vaccination programme was well coordinated and efficiently run. I received my first dose in early spring and the..

I would give zero stars if possible. I called for an appointment at 8am and the phone was still ringing at 8:40am without being answered. While I'm sure the clinical staff are competent, the..

I registered at this practice but experienced significant difficulty getting through by phone, with numerous attempted calls going unanswered. When I attended in person for an appointment, I was..

I arrived a few minutes past my scheduled time and was asked to complete paperwork again before being turned away without a consultation. The appointment process felt inefficient and frustrating...

It can be challenging to reach the practice by telephone when booking an appointment, and there is typically a wait of several days. I usually prefer to visit in person to arrange my appointments..

This practice appears to be overwhelmed with its current patient numbers. Getting through by phone proves extremely difficult, and when contact is finally made, available appointments are often..