North Park Health Centre
LC
Leigh C. 5 years ago • From Google
Bad
I am currently at home in bed where I have been for six days feeling very unwell. After spending approximately 90 minutes speaking with staff at 111, they referred me to my GP practice as a matter of urgency to have my antibiotics reviewed, as my breathing had not improved. When I called the practice, I was greeted by reception staff whose approach seemed dismissive and unhelpful, without appearing to read or acknowledge the urgency that had been documented in my notes. I am concerned that due to this interaction, my condition may not receive the prompt attention it requires, and I worry this could result in my health deteriorating further. I found this experience to be very disappointing.
tony b.