Blacketts Medical Practice
Anonymous 1. one year ago • From Google
Bad
Reception staff kind, but appointments feel dismissive
I would rate this experience as poorly as possible. I have encountered difficulties with multiple clinicians who have made me feel unwelcome and undervalued. The practice does not seem to prioritise understanding patients' perspectives and circumstances. During a recent appointment, I felt dismissed when I requested a second opinion, being told the clinician would not engage further. I perceived this response as dismissive of my concerns and felt my request was characterised as unreasonable. The appointment ended very quickly, and I left feeling distressed and anxious. After years of seeking support for my health concerns, this interaction felt particularly disrespectful. In contrast, the reception team have consistently shown me kindness and understanding. I would caution others about my experience at this practice.
The medical professionals here are competent. Occasionally there are extended periods between arrival and appointment.
Blacketts Medical Practice
Gemma D.
I was asked to provide photographic identification in order to register, despite having been a patient at the practice previously as a younger person. When I relocated to a different area, my..
Blacketts Medical Practice
Louis M.
I experienced a prolonged period of serious illness spanning several months. During this time, multiple clinicians at the practice suggested a straightforward diagnosis, but I felt this wasn't..
Blacketts Medical Practice
Chris B.
An excellent practice and service from all the team who are providing substantial support to my parents during a challenging period, with particular appreciation for the caring approach shown during..
Blacketts Medical Practice
Mark M.
I have been a patient at this practice for nearly ten years and am generally satisfied with my experience. The clinical and administrative teams consistently demonstrate courtesy and willingness to..
Blacketts Medical Practice
Peter S.
Appointments frequently run behind schedule, with waits typically extending well beyond the scheduled time. Getting an appointment in the first place proves challenging. The waiting area atmosphere..
Blacketts Medical Practice
Liz G.
I find the medical professionals and team members to be very supportive and helpful. Keep up the excellent work.
Blacketts Medical Practice
Charlie B.
I have generally been satisfied with this practice until today. After receiving a text message regarding what appeared to be an appointment scheduled for that day, I was confused as I had no memory..
Blacketts Medical Practice
Ce R.
I was removed from the patient list without any prior notification, which has prevented me from being able to request my regular medication that I depend on. I find it concerning that this action..
Blacketts Medical Practice
jak M.
Brilliant doctors overall except for one bad experience with a particular clinician😡 but I no longer see them if I can help it. The best doctors at the practice have got to be the other two senior..
Blacketts Medical Practice
**{{Paul H.
I've consistently had positive experiences at this practice when I've needed care, though on one occasion I felt judged by a member of the medical staff, which was quite frustrating.
Blacketts Medical Practice
Keith c.
I have struggled to obtain appointments over an extended period. When I do manage to attend, I feel my concerns are not being taken seriously, and I leave feeling unheard. I am frustrated with the..
Blacketts Medical Practice
Debbie B.
This medical practice has significant issues with accessibility. Phone lines are difficult to reach when seeking repeat medications or booking appointments, with wait times extending to an hour or..
Blacketts Medical Practice
Kerami R.
Have been registered with this practice since relocating to the area in 2005. The team has supported us, treated us and cared for us through challenging periods and happy times alike. During..
Blacketts Medical Practice
Harry W.
I attended my scheduled appointment and was seen without delay.
Blacketts Medical Practice
Alan Z.
An outstanding healthcare provider, genuinely among the best in the country. Truly exceptional in this area.
Blacketts Medical Practice
Kyle M.
The receptionist seemed rather unenthusiastic and appeared to lack energy during the interaction.
Blacketts Medical Practice
Joel R.
I recently had a minor surgical procedure at this practice and found the clinical team's approach to patient care to be excellent. They were particularly considerate given my anxiety around certain..
Blacketts Medical Practice
Chad W.
I haven't personally attended this practice myself, but I can share my experience bringing my daughter here. The clinician she consulted with was excellent and demonstrated a warm, friendly approach..
Blacketts Medical Practice
Aron B.
Attempting to schedule an appointment for mental health support has proven extremely challenging, as it is very difficult to reach the practice by phone. I am considering switching to a different..
Blacketts Medical Practice
Marc C.