JW

Jackie W. 5 years ago • From Google

Rating

Bad

Reception staff kind, but doctors dismissive

Disappointing experience! The front desk staff were pleasant, however the clinical team provided poor service. While I recognise there are challenging circumstances affecting healthcare, I felt concerns about my child were dismissed without proper assessment. I was frustrated that no in-person appointment was offered to rule out any serious issues. I'm relieved we've made the decision to seek care elsewhere. Our family has decided to change to a different healthcare provider.

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