Old Road Medical Practice

The staff were quite impolite. I was very disappointed by the manner in which I was treated.

I am very dissatisfied with my experience at this medical practice. I have been experiencing significant discomfort and have made multiple attempts to arrange an appointment with a healthcare..

The reception team are generally very helpful and welcoming. The blood pressure clinicians provide an excellent service and their work is consistently good. However, I had an appointment with a..

I experience severe nausea during pregnancy. The surgery has records showing I required medication throughout my previous pregnancy. I faced difficulties obtaining prescriptions then, though the..

I've had no problems with this practice. While I'm aware that some people mention appointments being rushed and lengthy phone waits, that hasn't been my experience. I've never struggled to get an..

I am writing this review regarding a medical practice in the East of England, based on my mother's experience since transferring from her previous GP. Unfortunately, this transfer has turned out to..

I attended an urgent appointment at the practice, which I was able to arrange

The appointment booking system requires online access rather than telephone contact. The earliest available appointment slot is approximately four weeks away. My partner has an existing health..

I found the telephone service to be disappointing. The wait time to speak with someone was extremely lengthy, extending well over an hour. During this period, we were repeatedly informed through a..

This is an excellent medical practice that has provided me with great support regarding my referrals and consistently demonstrates helpfulness. The team members have always been courteous and..

Frustrating experience with the appointment system. Getting a same-day appointment requires calling at 8AM sharp, and advance bookings are not available. After waiting 45 minutes to over an hour, I..

I am very disappointed with this surgery. I have not had a positive experience. I feel the staff lack compassion and understanding towards patients. I called this morning to request an appointment..

It is very difficult to obtain an appointment at this practice. Despite raising concerns about my health on multiple occasions, I was referred elsewhere rather than being seen. I have decided to..

I have visited the practice on two occasions over the past month and I must say that I have been extremely satisfied with the assistance provided by the reception team and the attentiveness and..

Excellent practice that has provided tremendous support to my family and me during challenging periods. The entire team demonstrates friendliness and helpfulness despite the demanding nature of..

I have had a long-standing abdominal issue that causes significant discomfort when it flares up. I have been seeking help for quite some time, but have felt dismissed during consultations. The..

It is extremely difficult to access any care at this practice. Getting an appointment with a clinician is nearly impossible. Even in urgent situations, the response seems dismissive, with..

Today my child attended the practice for a throat infection, which recurs several times annually. On previous visits to urgent care centres, treatment with antibiotics has been declined with..

I wanted to express my gratitude to the management team and all the staff members for their compassionate and friendly approach when helping me with a matter that was important to me. The practice..

I have been attempting to schedule an appointment for my father for more than a week. I am instructed to call at 8am each time, but I find myself waiting on hold for extended periods only to be..