West Kensington Gp Surgery

Attended an appointment today for a routine screening procedure. The nursing staff member was absolutely wonderful. They demonstrated kindness, genuine care, and had a great sense of humour. I..

The best GP practice I've been to in the UK by far. The team runs a tight ship. Very quick to respond to new requests and their appointment system allows them to triage new requests effectively..

I would like to express my gratitude to the receptionist who helped me during my visit. They were able to lift my spirits and assisted me in clearing up some misunderstandings I had. Their..

It is quite challenging to secure an appointment with a GP at this practice. The surgery should ideally operate from 8am to 6pm, yet on multiple visits attempting to see any available doctor, there..

I received exceptional care at the local surgery. I was genuinely appreciative of the thorough assessment provided during my appointment and the exceptionally kind reception staff member who was..

I recently had a rather disappointing experience with the customer service at this practice. I called them after being informed that my healthcare provider had relocated to this location, as I..

The reception experience was unsatisfactory, with my appointment request being declined and my attempt to speak with the practice manager also being refused. Rather than being seen in a private..

👎 👎 👎 👎 👎 👎 I will always give you this rating of zero, which is what you deserve in my view. You do not merit anything positive from me. What happened during my visits to your surgery..

I left a message requesting an appointment for the following day, as I would be returning from abroad around that time and needed medical attention upon my arrival. The response suggested seeking..

I have been receiving care at this practice for approximately two decades and have consistently experienced excellent primary healthcare from the clinical team. Due to managing an ongoing health..

This is my husband's account. On the morning of a recent appointment, I came in for a routine screening test. Having recently relocated from abroad and never undergone this type of procedure before,..

The doctor and all other professionals at the practice are so helpful and supportive!

Excellent experience at this practice. I've received helpful and prompt responses through online channels and have been able to access appointments when required. The team demonstrates a proactive..

The GP at this practice has been exceptionally kind and supportive throughout our time as patients, spanning many years. They consistently go above and beyond in assisting both my mother and myself...

This practice has not met my expectations. I have attended multiple appointments regarding the same concern, yet I have not received the support I was hoping for. I was informed that someone would..

I had a very negative experience with this GP practice. Throughout my two years as a registered patient, I was unable to secure an in-person appointment despite multiple attempts to book one...

I felt very satisfied with my visit. The service was excellent, particularly from the staff member I encountered, who demonstrated kindness and friendliness while showing genuine care in providing..

I can only but praise this GP practice. The staff are friendly and very professional, and they will always try to accommodate your needs. Getting an appointment has never been an issue when I needed..

The service fell short of expectations. The receptionist was unhelpful when I attempted to arrange an appointment. I found the interaction to be discourteous and felt I was not treated with respect...

The service provided was satisfactory.