DD

Danielle D. 3 years ago • From Google

Rating

Bad

Reception staff lack awareness of patient details

I have found it difficult to feel confident or reassured when visiting this practice. On multiple occasions when I have contacted reception, the staff have seemed unfamiliar with details regarding my prescriptions or medical matters. Additionally, I have not felt that my concerns or circumstances have been met with compassion or understanding. During my visits, I have observed the reception area staff engaging in casual conversation and laughter while patients who were unwell were waiting to be seen, which has contributed to an unwelcoming atmosphere overall.

Other reviews for Longrigg Medical Centre