Meadowfield Surgery Dr Murrary & Partners
Emma F. 7 years ago • From Google
Bad
Reception staff lack patience with vulnerable patients
1 star because there isn't a 0. All the clinical staff are absolutely brilliant. The problem is the reception team. I have witnessed and encountered many problems with them over an extended period. I observed a receptionist who appeared very rude and spoke loudly to an older patient. She seemed to lack patience with him, and the interaction was unpleasant to witness. Every time I've called for an appointment, the reception attitude has been disappointing. As for a recent visit, my partner attended with our very unwell young infant and was told to sit and wait. They waited considerably longer than seemed reasonable. Young children and infants should be prioritised as a matter of course. When attending appointments, it's always the same people being seen, which suggests the booking system could be improved. Allowing a very young infant to wait for such an extended period seems entirely inappropriate.
Outstanding care for managing chronic conditions
Meadowfield Surgery Dr Murrary & Partners
Guy G.
I had a very negative experience with this practice. I was removed from their patient list after many years without being notified, and this occurred during a period when I was undergoing..
Meadowfield Surgery Dr Murrary & Partners
Elena M.
It is extremely difficult to obtain an appointment at this practice. The telephone triage system appears to be inadequate - I waited an extended period on hold only to have the call disconnect..
Meadowfield Surgery Dr Murrary & Partners
Valerie H.
I cannot speak highly enough of this practice. The commitment and professionalism demonstrated by the entire clinical team is truly exceptional. They are deserving of considerable appreciation 🙌
Meadowfield Surgery Dr Murrary & Partners
Adrian S.
I sustained a significant knee injury and was advised to attend the emergency department, where my condition was confirmed. I required a private referral form to proceed with private insurance..
Meadowfield Surgery Dr Murrary & Partners
kazzyd63 n.
Wonderful practice. The team members are welcoming and easy to talk to, even during their most hectic periods. X
Meadowfield Surgery Dr Murrary & Partners
Patricia J.
I had previously held this practice in good regard until I required a consultation. I was informed that a clinician would contact me, but despite waiting throughout the weekend, no call came..
Meadowfield Surgery Dr Murrary & Partners
Tfitzp (.
The surgery feels inadequate when obtaining a routine appointment requires such an extended waiting period, particularly after an initial appointment was cancelled due to unforeseen circumstances.
Meadowfield Surgery Dr Murrary & Partners
Rachel T.
Outstanding experience! The reception team are welcoming, attentive and take initiative. The clinical staff are well-informed and genuinely committed to achieving the best long-term results for..
Meadowfield Surgery Dr Murrary & Partners
nuwan n.
It is extremely difficult to obtain an appointment at this practice.
Meadowfield Surgery Dr Murrary & Partners
Gary C.
The waiting time was disappointing, with a significant delay beyond the scheduled appointment slot. Despite being informed that I would be seen next, the wait extended considerably longer than..
Meadowfield Surgery Dr Murrary & Partners
Cookie C.
Wonderful experience for everyone in our household!
Meadowfield Surgery Dr Murrary & Partners
Nellyson N.
The appointment booking system is frustrating, particularly for same-day requests. Having an automated system assess urgency feels inadequate and unhelpful. I am considering switching to a different..
Meadowfield Surgery Dr Murrary & Partners
Alexandriaaa A.
My experience at this practice has been inconsistent. In 2018, I attended an appointment where I described my symptoms. The clinician's response felt dismissive and unhelpful—I was given a diagnosis..
Meadowfield Surgery Dr Murrary & Partners
karen W.
Always welcoming and supportive, I find it difficult to comprehend unfavourable feedback. The clinical team here are among the finest I've encountered.
Meadowfield Surgery Dr Murrary & Partners
Kevin C.
Consistently supportive and accommodating.
Meadowfield Surgery Dr Murrary & Partners
chloe t.
I initially had a positive impression of this surgery, however my experience has not matched that expectation. During my pregnancy, I have required multiple prescription renewals. I attended an..
Meadowfield Surgery Dr Murrary & Partners
Robin B.
I have always been treated well at this practice.
Meadowfield Surgery Dr Murrary & Partners
Lenuka K.
I attempted to schedule an appointment by calling the practice. During my previous visit, I was advised to arrange an appointment within the following week. When I called at what I believed was an..
Meadowfield Surgery Dr Murrary & Partners
Emma F.
1 star because there isn't a 0. All the clinical staff are absolutely brilliant. The problem is the reception team. I have witnessed and encountered many problems with them over an extended period...
Meadowfield Surgery Dr Murrary & Partners
Gary A.