Monarch Medical Centre

I've been coming to this medical practice for over two decades, and I consistently manage to secure an appointment. While I've seen other critiques suggesting communication challenges, I understand..

I am utterly let down by how this medical practice has deteriorated, with reception staff displaying zero professionalism - they barely glance up from their computers and fail to even acknowledge..

Scheduled a phone consultation via their website for 9:40, received a confirmation reminder the previous day, yet no call came through. When I proactively contacted them, they casually stated the..

Securing a medical consultation here is virtually impossible, regardless of your health condition's urgency or complexity! Attempting to schedule an appointment is an incredibly frustrating..

Upon my initial visit to this medical practice, I found myself impressed by the quality of service provided. Securing an appointment with the general practitioner was smooth, and I was welcomed by a..

After dedicating 38 years to my job, I attempted to obtain a sick note following two surgeries in a single week. It took me 19 attempts just to reach someone at 8:30am. I was promised a callback,..

INCREDIBLE Centre for 37 years - I've been with them since the early days, from the original doctors to the Baskar family. They consistently strive to provide the absolute best care possible. From..

Pretty average, nothing special.

Ruth, the nurse I saw today, truly exemplified exceptional care. Her compassionate approach went well beyond what I expected during my appointment.

Attempted to contact the medical office but encountered insurmountable communication barriers. Spent a fortnight futilely trying to reach someone, only to find myself in an even more challenging..

In September 2023, I went to the medical centre and found it completely devoid of general practitioners. The waiting area was utterly vacant, with only a practitioner present. What happens to the..

Getting in touch with this company is an absolute ordeal, and even if you manage to connect, they'll just postpone everything until the next day.

Healthcare providers seem hesitant to authorize even standard prescriptions, prioritizing financial savings for their practice. Additionally, the administrative team appears overstaffed, with..

Scheduling a consultation here is an absolute nightmare. Daily slots are perpetually full. Prebooking seems impossible, and their advice to ring at 8:30am is futile. You'll encounter endless busy..

I've encountered the most incompetent general practitioner imaginable. They insist you ring before 10am, but the contact number is perpetually non-functional, and when you attempt to call at 09:55,..

The administrative staff member was exceptionally courteous and managed to secure me a same-day consultation. I'm truly delighted that this is my chosen healthcare provider.

Absolutely revolting and incompetent employees. They nearly caused the death of my dear 24-year-old friend through their callous disregard, completely dismissing her severe pain. Avoid this..

I'm not receiving treatment at this medical office, but my husband and mother-in-law are patients. I've been attempting to contact them for more than 30 minutes and remain on hold. During previous..

Unhelpful front desk staff displaying a dismissive and unwelcoming attitude.

Scheduling an appointment is incredibly challenging. The clinic appears deserted, but they claim to be overwhelmed. The front desk staff are extremely discourteous and unaccommodating! They..