Beacon Medical Centre

The reception team's approach to patient interactions could be improved significantly. There appears to be a lack of courtesy and professionalism in how patients are greeted and assisted. Enhanced..

Extremely disappointing experience at this practice. The service felt dismissive of my concerns and I did not feel supported or assisted with my healthcare needs.

I would advise against choosing this practice. After spending years managing my mental health concerns privately, I finally decided to reach out for professional support. Unfortunately, this proved..

The clinical team provided good care, however the reception staff were quite unwelcoming and unhelpful during my visit. I found the interaction at the front desk to be particularly unpleasant.

I would not suggest this practice to others due to concerns about the overall quality of care and service received, including issues with both clinical and administrative aspects.

I attended an appointment with an ear, nose and throat specialist today and felt genuinely heard throughout the consultation. A clear pathway forward was established. The clinician demonstrated a..

It is frustrating to have to call at 8am to secure a general practitioner appointment, particularly given that advance bookings appear to be limited to certain days of the week.

I attended the practice with significant burning discomfort in my leg, which had also developed discolouration. I was reassured that this was not a cause for concern. However, my symptoms progressed..

I have been attending this practice since childhood and have consistently found the staff to be very supportive and responsive to my questions and concerns. One team member in particular stands out..

I had a negative experience during my visit.

If you are struggling with your mental wellbeing, you may want to consider alternative options. The reception staff interactions can feel dismissive and may leave you feeling like you are imposing..

Excellent healthcare professionals who genuinely demonstrate concern for your wellbeing and are committed to providing assistance. I appreciated that the appointment did not feel hurried. Would..

The reception team members are exceptional. They are helpful, considerate, and consistently go the extra mile to assist patients. The nursing staff have also been excellent and deserve praise. I had..

Excellent medical professionals who provided very useful assistance and operated with good efficiency.

Thank you for taking the time to leave us such a positive review.

Satisfied with the assistance provided and the way the team communicates with me.

Excellent practice with outstanding service and skilled clinicians. The reception team are particularly pleasant and knowledgeable, providing wonderful support. I was surprised to read some of the..

I found the service to be extremely disappointing and feel it warrants escalation to the relevant regulatory authorities. I would encourage others to consider reporting their experiences through..

The quality of care varies depending on which clinician you see, and there is a lack of continuity as you rarely see the same practitioner on consecutive visits.

I had a very negative experience at this practice. The doctor was unhelpful when I sought advice about a potential procedure and did not provide clear guidance. They spoke rapidly and became visibly..