Cambridge Medical Group
JP
Jak P. one year ago • From Google
Bad
I have been a patient at this practice for over three decades and feel the standard of care has declined significantly in recent times. The practice operates with reduced medical staffing levels. The reception team can come across as unwelcoming and unhelpful. The nursing staff, however, are consistently professional and approachable whenever there is an opportunity to see them. Obtaining a routine appointment requires booking several weeks in advance, which feels impractical. The appointment system only allows calls to be made at a specific time each morning, and with limited slots available, many people find themselves forced to pursue emergency appointments just to be seen. This approach seems at odds with the traditional model of accessible, continuous primary care.
James R.