The Coatham Road Surgery
MW
Michael W. 5 years ago • From Google
Bad
This surgery has been a deeply frustrating experience. My father was previously registered here but has since moved to another practice following what we felt was an incorrect initial assessment that led to unnecessary medication being prescribed for three weeks. We were concerned about the implications of this treatment approach, particularly regarding how it might affect future medical responses. Beyond this, the reception experience has been disappointing. Appointments are only available at very early times, and there is no option to book in advance for the following day as offered elsewhere. Most enquiries result in being directed to alternative services rather than being offered an appointment slot. During the pandemic, my father was advised to seek care elsewhere when he contacted the practice about a potential health concern, despite being in a vulnerable age group with a potentially compromised immune system at that time. Fortunately, a blood test conducted at the practice eventually identified the actual condition and led to appropriate treatment being provided. I am sharing this experience as a cautionary account. The practice has faced regulatory scrutiny in the past, and based on our interactions, it is understandable why concerns have been raised.
David P.