168 Medical Group

A family member passed away recently, and I have visited the practice twice and made multiple phone calls since then. I have found the service unhelpful, and the necessary documentation has still..

I've noticed several low ratings for this surgery recently, so I wanted to share that my own experience has been positive. I've been a patient here for approximately a decade and have consistently..

The receptionist did not greet me upon arrival. When I approached the waiting area, she directed me to the queue in a raised voice rather than speaking at a normal volume.

After years of requesting support for my condition, matters have now become unmanageable. My concerns have not been adequately addressed, and I feel the practice expects me to manage independently..

I have been a patient at this surgery for many years. The reception team are helpful and accommodating, and the clinician I see is kind and caring. There have been some changes to practice policies,..

The service experience was disappointing, with lengthy waiting times for various appointments and interactions with staff that felt unwelcoming. There were changes made to arrangements on the day of..

We attended this GP practice today following a referral for my spouse's pressing health concern, with expectations of receiving an onward referral to a larger hospital facility. However, I felt that..

Successfully completed the registration process. However, a week has passed and I am still awaiting a required medical document which is now overdue due to delays associated with the registration..

When facing challenging circumstances, this practice has demonstrated considerable competence. Some of the reception staff can come across as rather protective of appointment access and might..

I have had a very negative experience at this practice. The clinical staff did not provide the support I needed, and I found the reception team unhelpful and dismissive. I have been trying to..

Over the past ten days, I have been attempting to obtain some significant test results that could indicate a serious matter. The results have been forwarded on two occasions by the specialist..

Following my recent visit, I feel this medical practice has made considerable improvements compared to my previous experiences. From the initial contact process through to the consultation itself, I..

I recently had a procedure completed by a member of the nursing staff who demonstrated exceptional politeness, gentleness and compassion throughout. Every step of the process was clearly explained..

I have been a patient at this practice for a couple of years. All the clinical staff and reception team have been consistently helpful, kind and considerate. I was previously registered elsewhere..

I have serious concerns about my experience at this surgery. There appear to be discrepancies between what is recorded in my patient access records and what is actually prescribed, which has caused..

The clinician I see has consistently demonstrated kindness, care and professionalism at every appointment. It can feel quite daunting when facing uncertainty, and they have a reassuring manner that..

I have experienced a range of health concerns throughout the past six years. The clinical staff and wider team at the practice have consistently demonstrated professionalism and courtesy. They have..

What a horrible building full of horrible vengeful spiteful women. These buffoons are purely in the job to save money for the NHS by providing an inadequate service, providing substandard medical..

This surgery has been very disappointing. I require daily medication that I've been advised cannot be discontinued abruptly, yet it has now been over two weeks since I submitted my prescription..

Recently relocated to the area. Have attended the practice several times since moving and have consistently found the team to be very supportive and accommodating.