TG

Tudor G. 2 years ago • From Google

Rating

Great

Reception staff made booking our appointments straightforward

I feel compelled to commend the service that I and my wider family have received from the practice in recent months. I certainly don't do this lightly, as it is fully justified. I never give feedback anonymously, as I've always preferred to provide it face to face wherever possible, and this occasion is no exception. I've shared my thoughts both with reception staff and clinical staff alike. I'm posting here for the benefit of a wider audience. The reception team has been instrumental in facilitating our needs. It's both refreshing and encouraging to note that there appears to be continuity among the medical staff, who know you as an individual and importantly have familiarity with your medical history. Long may this continue. It's reminiscent of earlier times, though there is still considerable room for improvement. I have been associated with this practice for over three decades. The service offered has been variable over time, ranging from exceptional to what might be described as inadequate. However, we now appear to be moving in a positive direction. I hope this continues.

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