Greystoke Surgery

Excellent experience with a first-rate service. The team demonstrated professionalism and helpfulness throughout. I would strongly encourage others to use this practice. Many thanks.

This practice operates a challenging appointment booking system. Patients are required to call at 8:00 a.m., though at that time callers only reach an automated message. I have been sent..

I had an appointment recently and was delighted with the experience. I was called through without delay and found the clinician to be understanding and supportive. The reception team were also..

An absolutely fantastic practice - the best I've ever attended. I've used this service for several health concerns and each time, I was always listened to and taken seriously. The clinical staff..

I have been attending this practice for several years and have consistently received excellent care. The entire team, including reception staff and clinical professionals, have always been very..

I have consistently experienced high-quality care at this practice and frequently suggest it to people I know.

Always receives a quick response to any query and appointments are arranged promptly when necessary. Thank you for the dedication and very highly recommended!

I'm extremely frustrated with the difficulty in simply calling to book an appointment. The process feels patronising and is quite time-consuming. If you happen to miss a callback, you're forced to..

I was delighted to choose this practice after relocating to the area. The team demonstrates genuine responsiveness and a clear commitment to delivering excellent and forward-thinking care. They are..

Excellent assistance from the reception team and outstanding care provided by the clinical staff.

The practice provided a welcoming and warm atmosphere. The clinical staff were lovely, friendly, and inviting.

The practice has been excellent, with no problems encountered, and the staff have consistently been very supportive.

Extremely attentive and forward-thinking. The clinical team demonstrated a friendly and welcoming demeanor throughout my visit.

Absolutely the best medical practice around. Never had a problem getting an appointment when needed. Great staff. Just been in to give some blood and the staff member was brilliant. A lovely,..

The prescription service feels inadequate. I called early in the week to request a refill when my supply was running low, and went to collect it several days later only to find it hadn't been..

Excellent service with great communication and a genuinely pleasant experience

Very prompt and welcoming response to acute health concerns. Seen later the same day by a clinician who listened carefully and with empathy. They were reassuring and extremely kind and helpful...

I recently switched to this practice from my previous one and I have found the clinical team to be considerably more approachable than before. They demonstrate genuine warmth and appear invested in..

The healthcare professionals and team members at this practice consistently demonstrate compassion and attentiveness towards those they care for. I have made regular use of the digital communication..

A practice that demonstrates genuine compassion and promptly addresses patient needs.