JT

Josh T. one year ago • From Google

Rating

Bad

Reception staff made booking unnecessarily difficult

I have consistently found the clinical team at this practice to be of a high standard, however the administrative staff present a contrasting experience. The front desk personnel have repeatedly demonstrated unhelpful attitudes and a lack of courtesy in their interactions. They appear to function as a barrier to accessing the positive care provided by the clinical team, and interactions with them are frequently frustrating. It is unfortunate that the quality of the clinical service is undermined by the administrative experience.

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