The Sutton Manor Surgery

It is difficult to secure appointments at this practice. Advance bookings are not readily available, and patients are directed to call for same-day slots, though these are extremely challenging to..

The GP practice itself isn't overly crowded, but the connected pharmacy is a different story. The staff there work incredibly hard, and you can see it every time you visit. Despite the small space..

I have never had difficulty obtaining an appointment at this practice. The reception team have been helpful, and I was recently seen by a clinician who was very attentive and went out of their way..

The service fell short of expectations, with some reception staff displaying unhelpful attitudes that made visits feel unwelcoming. Clinical staff performance was similarly inconsistent.

I have been attempting to secure an appointment for the past week. When I call at 8 am, the lines are busy and within the next few minutes all available slots are taken. It is unreasonable to expect..

I contacted the surgery after arriving home from work as my husband was experiencing discomfort and respiratory difficulties. The surgery provided excellent support throughout. A staff member..

I have no complaints whatsoever about this practice. I have always been able to secure appointments without difficulty, and every clinician I have consulted has demonstrated a comprehensive approach..

Excellent pharmacy with courteous team members. I was able to receive my second vaccination and collect both of my medications all in one visit late in the evening. Very convenient and efficient..

A visit on a recent date involved an interaction with reception staff that felt unwelcoming and unhelpful when attending as a patient from abroad. The staff member in question was difficult to..

Excellent practice, I've never experienced difficulty securing an appointment. There are occasional challenges reaching the practice by phone initially, particularly during peak times in the..

I have never managed to see a doctor at this practice and I do not believe they have any available. I feel that even one star is too generous a rating.

I have been attending this surgery for over three decades. Throughout my time as a patient, I have consistently found all members of the reception team, nursing staff, and clinical practitioners to..

I feel so sorry for the practice ... I was in reasonable health when I joined then soon after I started to experience health difficulties and required considerable medical support including..

The clinical staff are approachable and demonstrate excellent rapport with younger patients. Since joining this practice recently, I have found most of the reception team to be helpful and..

We switched from our previous practice because the reception staff were consistently unhelpful and we experienced difficulties with certain health concerns not being properly identified, whereas an..

I would like to express my gratitude to the administrative staff member for their kindness and support during my recent visit. I have been dealing with significant health concerns and they were..

Attended for my first vaccination appointment and found the staff to be excellent, with everything running smoothly and efficiently. The process moved quickly throughout. I have significant anxiety..

I have been experiencing ongoing symptoms that are causing me concern, even with my current medication. I contacted the practice today to request an appointment and was offered a date several weeks..

I have been attending this practice for quite some time. The clinical staff are really good. Just occasionally, some reception staff have been a bit curt, which is a shame as it reflects poorly on..

My spouse and I have recently registered with this practice. My spouse experiences back discomfort and the clinical team have been very helpful, providing medication that has significantly improved..