Whitley Bay Health Centre
M F. 3 years ago • From Google
Bad
Reception staff made calling the surgery dreadful
My family and I made the difficult decision to leave this practice after being registered for a considerable length of time, during which we had generally experienced a welcoming and attentive service. However, our experience deteriorated significantly due to interactions with a member of the reception team whose manner we found to be dismissive, patronising and lacking in professionalism across multiple occasions. These interactions left me feeling uncomfortable about contacting the surgery, which ultimately led us to seek care elsewhere. This particular experience was deeply disappointing given the positive history we had previously enjoyed with the practice.
A wonderful medical facility with outstanding team members.
Whitley Bay Health Centre
david w.
The team members at the practice were very supportive and accommodating.
Whitley Bay Health Centre
Shana N.
This is a wonderful practice with compassionate and well-informed team members. I feel very fortunate to be a patient here and would highly recommend them to others.
Whitley Bay Health Centre
M F.
My family and I made the difficult decision to leave this practice after being registered for a considerable length of time, during which we had generally experienced a welcoming and attentive..
Whitley Bay Health Centre
Zatara W.
The entire team here is wonderful, with everyone being incredibly supportive and compassionate. 🤒🤕😸
Whitley Bay Health Centre
Max C.
The practice can deliver excellent care, but there are occasions when they introduce unexpected changes or requirements. I've experienced health concerns where referrals were made without adequate..
Whitley Bay Health Centre
Lesley M.
The nursing team and administrative staff at the practice are all pleasant and supportive.
Whitley Bay Health Centre
Paul S.
I recently relocated a short distance away and have not yet had the opportunity to register with a new practice. I ran out of my medication and requested a prescription to tide me over until I could..
Whitley Bay Health Centre
Sylvia H.
I recently switched to my current practice after becoming dissatisfied with the care I was receiving elsewhere, which included concerns about my previous diagnosis and unhelpful interactions with..
Whitley Bay Health Centre
Gerhard F.
I have been a patient at this practice for over two decades and have consistently received outstanding care from my GP. More recently, I have been seen by another member of the clinical team who has..
Whitley Bay Health Centre
clare S.
I have felt exceptionally well looked after since becoming a patient at this practice following my relocation. The front desk staff are welcoming and supportive, and the clinician I see is..
Whitley Bay Health Centre
Maria H.
We have been with this practice for approximately two decades. We had a wonderful previous doctor, but he retired. A new doctor arrived, and after an initial adjustment period of a few weeks, we all..
Whitley Bay Health Centre
Brian C.
It is a medical facility with healthcare professionals, what more can be said.
Whitley Bay Health Centre
Nigel R.
I have been attending this practice for a considerable time and have consistently found the service to be excellent. The entire team, including those at reception, clinical staff, and medical..
Whitley Bay Health Centre
Kyle h.
Excellent group of healthcare professionals
Whitley Bay Health Centre
Denis L.
The entire team, from administrative staff through to clinical professionals, consistently goes above and beyond to help patients.
Whitley Bay Health Centre
alistairjoel69 a.
It's always possible to secure appointments with minimal waiting time, and the team members are excellent. This medical practice stands out as the finest option in the local area.
Whitley Bay Health Centre
Anthea S.
Excellent service from the GP, who called as scheduled. I then contacted reception and received a prompt response, with an appointment arranged for physiotherapy the following week. Outstanding..
Whitley Bay Health Centre
George p.
Satisfactory service with adequate cover during busy periods and convenient transportation options.
Whitley Bay Health Centre
Margaret H.
Excellent practice with receptionists and nursing staff who are both professional and approachable, making patients feel comfortable. The clinical team dedicates time to consultations. Attended for..
Whitley Bay Health Centre
Steve A.