KB

Kim B. 8 months ago • From Google

Rating

Excellent

Reception staff made dad feel genuinely supported

My elderly father is registered at a local medical centre and lives independently while managing several ongoing health conditions. As I live at a distance, I'm unable to provide regular support in person. The care my father receives from the surgery is exceptional, encompassing everyone from the administrative staff through to the clinical team. They are attentive to his medical requirements and, given his registered status as requiring home visits, they ensure he receives appointments as needed. This level of attention is tremendously reassuring to me as his daughter, knowing he is receiving appropriate care despite the geographical distance between us. It is a welcome contrast to my own experience with healthcare services where there is less continuity of care. I am genuinely grateful for the ongoing support and commitment the surgery demonstrates towards my father's wellbeing.

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