Cowes Medical Centre

During a recent visit to the pharmacy located within the medical centre to collect a prescription, I found the service to be disappointing and unwelcoming. Despite three staff members being present,..

I had a deeply negative experience at this practice. I believe my family member received an incorrect assessment during a previous visit, and I feel this contributed to a serious health outcome. I..

This is the finest medical practice I have attended. While it can be annoying to reach them by telephone, that is the only drawback. The front desk team are excellent, and I am consistently able to..

Attempting to book an appointment by telephone involves considerable waiting time. The typical duration to reach someone through the phone system is approximately ten to fifteen minutes per attempt...

I am very grateful for the prompt, courteous and effective care I received during my recent visit. The entire team, including reception staff, nursing staff, and the clinician, provided excellent..

Throughout our time as patients at this practice, we have had a wonderful experience, which extends back to when they were located at their previous premises.

During the pandemic I preferred to avoid visiting the practice in person for everyone's benefit. However, I would have appreciated better telephone accessibility or additional staffing resources...

It is difficult to reach this practice by telephone. When contact is established, the staff can be dismissive and insist on knowing the nature of your health concern before scheduling an appointment.

I have only positive things to say.

I have been concerned about the staffing arrangements at the practice, particularly regarding which healthcare professionals are available to see patients and the reasons behind current service..

During a brief visit to the Isle of Wight in the Cowes area, I experienced a respiratory emergency and realised I had forgotten to bring my necessary medication with me. I rang the local health..

What's the point? It's not as though there are alternative medical practices available in the area, is there?

We were visiting from out of town and received a warm and professional welcome when we needed prompt medical attention at the practice.

My spouse contacted the practice this morning requesting an appointment on my behalf but was informed that I would need to call directly so they could confirm my identity, after which someone would..

I have been fortunate not to require doctor consultations, however the other services I have accessed, including specialist clinics, immunisation programmes, digital platforms and in-person..

I am extremely grateful for the outstanding care and support I have received from the entire team at this Medical Centre. Since being registered with this surgery, I have been consistently monitored..

Unfortunately since the pandemic, it has been cited as a reason for many service limitations. For example, there appears to be inconsistency in whether clinical staff provide in-person appointments..

I enquired about scheduling an appointment and mentioned to the receptionist that I was unable to book through the NHS app or via the new system, so I was seeking alternative booking methods without..

Regrettably, the service provided fell significantly short of expectations. A single star rating feels generous given the experience encountered.

I wanted to express my gratitude to the reception team and the healthcare provider at this medical centre. We were visiting the area from abroad to spend time with family, and on our first day, our..