The Surgery @ Aylestone

Highly organised practice. Appointment ran punctually. Much appreciated.

I have only been with this practice a short time but I'm impressed by the staff members I have spoken to. They are very helpful and straightforward, responding to questions with answers or taking..

The team consistently demonstrates helpfulness and manages issues in a straightforward manner.

My child has been dealing with allergies since early childhood. I was informed there was a waiting list for allergy testing, so I waited a considerable period only to discover she hadn't actually..

I would like to give a big shout out to the member of staff on reception who has gone the extra mile to help me get my prescription to the chemist before I ran out, having been unable to use the app..

A very caring practice where every person you interact with is friendly and helpful. I would highly recommend this surgery to everyone I know.

I came in ahead of my scheduled time and was pleasantly surprised to be called through before my appointment slot. The team consistently demonstrates a warm and approachable manner, and they are..

The team were very friendly and approachable, the vaccination clinic was efficiently run, and the overall experience went smoothly.

Excellent service during my visit. I spoke with a clinician who reviewed my medication and arranged a follow-up appointment. Received proper healthcare support.

Excellent service today as always when attending for blood tests, with a professional and competent approach. The staff member consistently manages to put me at ease, making the process much easier...

All the staff at the surgery are really nice. The receptionists are always polite and helpful. The nursing team is always very patient with me. I've been managing a long-term condition for a while..

As a long-standing patient at this practice for over a decade, I feel it is worthwhile to acknowledge when one receives genuinely positive experiences. The entire team, across all roles, has..

The entire team at the practice, including reception, nursing, and clinical staff, demonstrated exceptional kindness and support throughout my care. I feel fortunate to be a patient here and am..

The healthcare professional I saw was wonderful and helped me feel at ease while providing helpful guidance 😊

The service continued to be disappointing. I made multiple attempts to reach the practice this morning before finally getting through, only to be informed that there were no available appointments...

I would like to say what an absolute first-class surgery. The clinical staff member is a total credit to the practice and most welcoming. The receptionist is lovely and so helpful. Many thanks to..

The reception team provided a warm greeting upon arrival, and the clinical staff member demonstrated professionalism and competence, putting me at ease during my visit.

I really enjoy visiting this practice and particularly appreciate the phlebotomist who takes my blood samples. They're excellent at what they do and have a great sense of humour that makes the..

Was able to secure an appointment on the same day and received straightforward, transparent communication from the healthcare provider.

I attended my first appointment at the surgery today and had a really positive experience. The clinician I saw was genuinely lovely and made me feel heard throughout the consultation. They took time..