JW

John W. one year ago • From Google

Rating

Excellent

Reception staff made me feel genuinely listened to

I was asked to provide feedback regarding my recent appointment with two trainee clinicians who saw me, followed by a consultation with a senior clinician at the practice. I cannot speak highly enough of the care I received during my visit. The trainees and senior clinician demonstrated exceptional interpersonal skills, clinical knowledge, and a genuine ability to listen and understand my concerns. Their approach was reassuring and made a meaningful difference to my experience, resulting in a positive outcome. I have every confidence that the two trainees will make excellent practitioners once they complete their training. I would strongly encourage the practice to retain them when they qualify. I apologize for the delay in submitting this feedback. I hope the practice will understand the circumstances. Best wishes and belated good wishes for the new year.

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