Spinney Brook Medical Centre

I was extremely disappointed with my experience at this surgery. My young child had sustained an injury and was displaying concerning symptoms, so I attended the nearest medical centre seeking..

Contacting the practice to arrange an appointment proves extremely difficult. Rather than being placed in a queue system, callers encounter a constantly busy line, making it nearly impossible to..

This practice has significant limitations. The staffing levels appear inadequate for patient needs. Appointments for serious health concerns are scheduled several months in advance, which is..

This has been by far the most disappointing GP surgery I've experienced. I found it very difficult to secure appointments and felt that follow-up care was lacking. Additionally, I was frustrated by..

Having attended several different medical practices throughout my time in various locations, I can confidently say this one stands out as the best experience I've had. The reception team..

Required an appointment for my child who needed to be seen urgently. Called the practice and was able to secure a slot within a few hours. The staff member who assisted with the booking was very..

Remote consultation rather than in-person appointment to discuss discomfort extending from neck through shoulder to elbow. Following a three-month interval, imaging was eventually arranged. The..

I'm uncertain why obtaining basic assistance at this practice proves to be such a challenge. It feels as though accessing the service we contribute financially towards is treated as an inconvenience..

Limited car parking availability and insufficient staffing at the reception desk were notable issues. Having relocated multiple times across the UK, I found this facility to be the most challenging..

The team at this practice has been wonderfully supportive and caring in assisting with my father's healthcare needs. The clinical staff have provided excellent service throughout, and I would..

It is extremely challenging to obtain an appointment at this practice, regardless of whether the need is urgent or if one attempts to book in advance.

My spouse and I have been patients at this practice for more than two decades. We attend the local surgery. I tend to require the practice's services fairly regularly, and we both feel fortunate to..

Excellent experience overall. I called in the afternoon and was able to secure an appointment within a couple of hours on the same day. The receptionist demonstrated genuine kindness and provided..

The triage system appears ineffective, and calls consistently reach an answerphone with a generic message about future assistance. The overall experience feels frustrating and unhelpful. It would be..

I recently had a very unpleasant experience with a member of the prescriptions team at the practice. The interaction was disappointing, as I felt the staff member was rude throughout our..

Spinney Brook Medical Centre is an excellent practice. My family and I have consistently experienced high-quality healthcare and have always felt that appointments were unhurried and thorough. I am..

This practice stands out as exceptional. I recognise that some patients find it challenging to secure appointments. However, when urgent care is needed, patients are prioritised and seen..

There can be some waiting time to secure an appointment, however the care provided during visits is excellent.

I have been advised to arrange an urgent appointment and have been attempting to contact the practice daily without success. Obtaining an appointment at this surgery appears to be extremely..

The experience at this practice was deeply disappointing. I would recommend looking elsewhere for care. The front desk staff appeared indifferent to patient concerns, and the clinical staff seemed..