The Stoneleigh Medical Centre

The reception staff at this practice were unhelpful and dismissive. They displayed a lack of understanding towards patients and came across as unwelcoming.

The receptionist's manner was quite unfriendly and unhelpful, which was disappointing. The interaction left much to be desired in terms of courtesy and assistance.

Disappointing experience attempting to access care and receive an appointment. Would not recommend this practice.

This practice falls significantly short of expectations. There are concerns about limitations on patient access to services, unresponsive complaint handling, and what appears to be a gap between..

I am visiting from Australia for a family matter and manage a chronic health condition requiring ongoing medication. My usual GP provided me with medication for the duration of my stay but indicated..

I had a very frustrating experience trying to book an appointment at this surgery. When I called at opening time, I experienced connectivity issues with the phone line. After a lengthy wait, my call..

Attended an appointment to obtain medical records and found the reception staff to be extremely supportive in helping me access this information.

The quality of care provided is satisfactory once you are able to access the service, however the difficulty in reaching the practice due to communication barriers makes this extremely challenging.

The receptionist is not nice and polite. They way she talks shows no respect.

Substandard integrated partnership practice. Staff members were unwelcoming and lacked compassion. Securing appointments proved extremely difficult. When booking, reception staff failed to inform me..