KA

Ken A. one year ago • From Google

Rating

Bad

Reception staff made me feel unwelcome and dismissed

A family member experienced severe chest pain and associated symptoms which were attributed to anxiety during a consultation. Subsequently, this was found to be a blood clot in the lung. On another occasion, symptoms including nausea, headache and vomiting were similarly attributed to anxiety, when the underlying cause was later identified as a serious neurological condition. I felt that the clinical approach taken was not appropriate for the presentations described. During a recent visit to seek medical support, I experienced what I perceived as dismissive treatment. After three decades as a patient at this practice, I have decided to transfer my care elsewhere. I would have reservations about recommending this practice based on my recent experiences.

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