Millgate Healthcare Partnership

I recently attended an appointment for a blood test and was pleasantly surprised by the experience. Despite my anxiety about needles, the procedure was virtually painless with only a minimal..

The practice consistently makes an effort to meet patient requests.

Received prompt and professional attention during the appointment, with all concerns and inquiries addressed thoroughly.

I recently visited for assistance with a prescription and found the receptionist to be extremely unhelpful and rude. When I asked if she could check the nominated pharmacy, she bluntly refused,..

The entire team at the practice, including reception staff, clinical practitioners, and nursing staff, demonstrated helpfulness throughout my visits. I consistently had positive experiences and..

The practice provided adequate information, though I found the appointment scheduling process somewhat frustrating.

I attended the specialist clinic this morning following some routine blood work from the week before. Both appointments were organised by a particularly supportive member of the reception team at..

I had to wait nearly two weeks for an appointment after making my request in the week before Christmas, though I understood the timing given the holiday period. The whole experience felt..

I have consistently been treated with the utmost dignity and respect at this practice by every member of staff, from clinical professionals to the reception team. I regularly receive a message..

I find it relatively straightforward to use the online platform for submitting requests regarding medical guidance, medication refills, or documentation.

Always supportive and friendly team members.

The team demonstrated professionalism and helpfulness when assisting with arranging a private referral, though it required a few follow-up calls before everything was finalised.

I have consistently received good service and care at this practice.

Throughout the past couple of years, I have consistently received outstanding care and service from this practice.

I'm generally able to secure an appointment when needed. The clinical staff provide good care and the reception team are pleasant and helpful.

The healthcare professionals I saw were both excellent. There was a minor confusion regarding a phone appointment I was waiting for. There was also a small issue with my medication that was resolved..

Excellent practice with a wonderful team. Appointments are consistently easy to obtain.

I found it quite challenging to arrange appointments to speak with or see clinical staff. I repeatedly informed a team member that I prefer not to receive calls on my mobile phone, as I have..

I attend appointments with the nursing team at least every 12 weeks, and they consistently demonstrate professionalism, clear communication and courtesy. One particular nurse stands out for..

The team here are pleasant and approachable. Scheduling appointments is straightforward and convenient.