Woodlands Park Health Centre
Helen B. 9 months ago • From Google
Bad
Reception staff made us feel unwelcome
The clinician attempted to contact us on multiple occasions, but we were unavailable each time as the matter required a private conversation. We visited the practice in person since we had recently registered and needed clarification on how things worked. The receptionist's manner was defensive and unhelpful, seeming anticipatory of conflict and showing reluctance to assist us. We felt dissatisfied with our experience and decided to register elsewhere. When we contacted the practice management to raise our concerns, they indicated they were aware of the interaction and disagreed with our perception of the receptionist's conduct.
Extremely efficient and welcoming. Couldn't have asked for better!
Woodlands Park Health Centre
cindy a.
Absolutely fantastic service. I felt genuinely listened to and the staff member was amazing and very professional.
Woodlands Park Health Centre
Kady H.
I relocated to this practice over the past year after becoming dissatisfied with the standard of care at my former surgery. When I recently needed to attend the surgery for an unexpected health..
Woodlands Park Health Centre
David E.
Attended an urgent appointment with my granddaughter. The healthcare professional who saw us demonstrated excellent professionalism and established a wonderful rapport with my young granddaughter...
Woodlands Park Health Centre
Karen H.
The clinical staff have been excellent and provided me with substantial support, however my experience with the reception team has been less positive. On one occasion, I observed a member of the..
Woodlands Park Health Centre
John M.
Very good experience with the nursing staff. Blood was taken and blood pressure was checked. The healthcare professional was very friendly and welcoming.
Woodlands Park Health Centre
Farzaneh F.
The reception team's manner was discourteous and fell short of professional standards.
Woodlands Park Health Centre
Laura I.
Whenever I contact the practice by phone, I experience lengthy delays before reaching someone, and I have found some of the front desk team to be unhelpful and dismissive in their manner. The time..
Woodlands Park Health Centre
Peter P.
A well-organised practice with a professional team. I would strongly recommend this service.
Woodlands Park Health Centre
Diana W.
Caring, skilled, and well-organised care
Woodlands Park Health Centre
Julie T.
A very pleasant health centre with friendly and welcoming staff members.
Woodlands Park Health Centre
Patricia C.
First time visiting this morning with a lovely healthcare professional. The appointment was friendly and very helpful.
Woodlands Park Health Centre
Jenna S.
I was quite anxious about my visit, but the healthcare professional put me at ease and reassured me that everything would be fine. They offered the possibility of seeing the same staff member on..
Woodlands Park Health Centre
Vanessa M.
I consistently experience delays when attempting to collect my repeat medications!
Woodlands Park Health Centre
Ian C.
The healthcare professional demonstrated excellent technique when taking my blood sample, completing the procedure without any issues.
Woodlands Park Health Centre
Alisha W.
I am relocating away from the area and will therefore be leaving this practice. I wanted to share my feedback before I go, particularly as I recognise that most people tend to take the time to write..
Woodlands Park Health Centre
chris s.
Excellent experience. I have received outstanding care from the medical team and all members of staff. I would highly recommend this practice to others. Thank you to everyone involved.
Woodlands Park Health Centre
Michael B.
I attended my annual checkup today and encountered a very friendly and approachable clinician who created a relaxed atmosphere with good humour throughout the appointment. This was exactly what I..
Woodlands Park Health Centre
Norman P.
Demonstrated a professional approach combined with genuine attentiveness to patient needs.
Woodlands Park Health Centre
Susan H.
Today I called on my way home from work hoping to get an emergency appointment, as I had been experiencing significant discomfort throughout the day. A telephone appointment was arranged and within..
Woodlands Park Health Centre
Andrew M.