Farrow Medical Centre

Accessing doctor appointments proves extremely challenging. When calling at 8am, the line frequently disconnects before connecting properly. After persisting for around 2 hours to get through, all..

The quality of service appears to vary depending on which staff member is assisting. On some occasions, prescriptions from the hospital have been printed without issue, while on other visits this has..

I consistently receive timely appointments and am seen without significant delays.

Upon providing a non-English surname, I was denied an appointment, which I found deeply disappointing. The reception staff member was discourteous in their manner.

I have been a patient at this practice for approximately three and a half decades, and I previously considered it to be among the finest in the area, with no complaints whatsoever. Unfortunately, the..

I have been attending this practice for a considerable length of time. The reception staff consistently demonstrate helpfulness and courtesy. Several experienced clinicians have departed in recent..

The reception staff used to be particularly pleasant and courteous with patients. The current team seems less friendly and appears to lack the same communication skills. I needed a prescription item..

Positive experience with the medical team

The reception team could be more welcoming, however the clinical staff provide excellent care.

The reception staff were quite unwelcoming and discourteous. It may be worth considering whether improvements could be made to the front-of-house team.

My wife attended two appointments with a relatively new member of the nursing staff who appeared to need to seek guidance from colleagues to determine the appropriate course of action. The prescribed..

I'm having difficulty locating the practice management team, and I wonder why they haven't addressed the various feedback that's been raised. It seems they should be paying attention to these..

I recently attended an appointment and received a prescription for two items, both creams. When I went to the pharmacy to collect them, I was informed that one item was unavailable and that an..

I rarely write reviews, but I feel compelled to share this experience. Throughout my time as a patient here, I have consistently felt that my concerns were not taken seriously by the clinical..

It's satisfactory, comparable to other experiences.

The reception staff came across as dismissive and appeared unfamiliar with their procedures. If you are a transgender patient, you may find this practice challenging. There were issues with a shared..

Obtaining an appointment can prove challenging. It is advisable to attempt contacting the practice again at the start of the week.

The clinical staff are satisfactory, however there are significant delays when trying to reach the practice by telephone and the reception team could be more courteous in their interactions with..

Efficient service with a swift appointment experience.

I attended my appointment but was not seen by the clinician. Following my previous prescription for mental health medication, I was asked to leave the practice premises.