MR

Monika R. one year ago • From Google

Rating

Bad

Reception staff need better training on confidentiality

I have had a positive experience with the clinical staff member I consulted, however I found the reception experience to be unsatisfactory. The receptionist appeared unhelpful and somewhat discourteous. Additionally, I observed that conversations with other patients were conducted at a volume that allowed information to be overheard by others in the waiting area, which raised concerns about privacy.

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