TL

Teddy L. one year ago • From Google

Rating

Excellent

Reception staff persisted with missing results

A member of the reception team has demonstrated excellent dedication during a period of staffing challenges. When some medical results went missing from a hospital, this staff member persisted in following up the matter. Through several rounds of communication, the hospital eventually located the correct documentation and forwarded it to the practice. Their determination to resolve the issue was much appreciated and reflects well on the practice.

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