Bartholomew Medical Group
Martyn L. 5 months ago • From Google
Bad
Reception staff pleasant but clinical advice dismissive
While some team members were pleasant, I found others unhelpful. During my appointment, I was told that certain exercises would resolve multiple joint issues, and that findings on my imaging were within normal limits despite my concerns about sudden pain episodes. I was advised that gym attendance would address my symptoms, though I experience significant discomfort with movement on one side. The practitioner attributed my problems to a change in my work circumstances, which didn't align with my experience of having these difficulties beforehand. I was skeptical about whether the suggested referral would genuinely help. Additionally, I felt that a physical test performed during the appointment was not the most appropriate method for assessing my condition. Overall, I questioned the quality of the assessment and advice provided.
The reception team displayed an unhelpful approach during my attempts to arrange a medical appointment. Over several consecutive days, I made multiple calls seeking to see a healthcare professional..
Bartholomew Medical Group
Julie M.
The service was disappointing, with lengthy wait times when calling and appointments becoming unavailable by the time contact is made. Additionally, some staff members came across as unwelcoming.
Bartholomew Medical Group
gjackson0227 g.
I have been a patient at this medical group since it opened and have consistently found the staff and practice to be excellent. Appointments have always been readily available and I have been..
Bartholomew Medical Group
Klaudia _.
The reception staff were unhelpful and displayed poor customer service. The telephone service has experienced significant delays.
Bartholomew Medical Group
Tom C.
I requested that my pharmacy be switched to a different location that is more convenient for me since I am unable to drive. I was told this had been arranged, so I contacted the new pharmacy to..
Bartholomew Medical Group
Steve S.
I had a disappointing experience with the reception staff. I felt that my enquiry could have been addressed, but it seemed like assistance wasn't forthcoming. I also noticed the staff member..
Bartholomew Medical Group
Graham B.
Despite the challenging circumstances of social isolation, the team demonstrated considerable friendliness and helpfulness throughout my visit.
Bartholomew Medical Group
John H.
They make a genuine effort to provide good care, and I appreciate that.
Bartholomew Medical Group
Robert E.
This is the worst medical centre to deal with across the entire NHS. It's nearly impossible to secure an appointment regardless of whether you ring at the earliest opportunity, and if you opt for a..
Bartholomew Medical Group
Hazell B.
I frequently experience issues with my repeat medications going missing, with responsibility being directed elsewhere. These are essential medications that I rely on!! When I attempt to raise..
Bartholomew Medical Group
CP C.
Have always been satisfied with the practice and its team. Would have awarded the highest rating if not for difficulties experienced with the telephone system.
Bartholomew Medical Group
Ramunas A.
Extremely difficult to secure a consultation slot.
Bartholomew Medical Group
Eleanor A.
This practice is disappointing. It takes numerous attempts to reach them by phone, and when contact is made, the support provided is minimal. The experience makes things considerably more difficult..
Bartholomew Medical Group
Ian N.
The telephone appointment system is extremely disappointing, with lengthy waiting times followed by disconnections occurring repeatedly.
Bartholomew Medical Group
Hannah P.
I've had a really positive experience at this practice. The telephone service has improved significantly, and the staff are consistently friendly and welcoming. The clinical team has been very..
Bartholomew Medical Group
S V.
During my appointment, I was advised to contact a smoking cessation service and informed about potential health risks associated with smoking. However, this advice was not relevant to my situation,..
Bartholomew Medical Group
Anete M.
The receptionist with distinctive appearance was unhelpful and displayed a dismissive attitude during interactions. On multiple occasions, the level of customer service received left me feeling..
Bartholomew Medical Group
Vinnie X.
The reception team could be more helpful. Booking an appointment proves to be quite challenging. The clinical staff are generally satisfactory when you eventually manage to see them.
Bartholomew Medical Group
Keith M.
There are issues within the system, but the staff members and healthcare professionals are not at fault. The responsibility lies with government policy over the past decade, which has resulted in..
Bartholomew Medical Group
Nadezda T.
The wait time to reach someone for a consultation extends well beyond an hour and a half.
Bartholomew Medical Group
normunds o.