Mowbray House Surgery
Daniel W. one year ago • From Google
Great
Reception staff polite but some doctors dismissive
The quality of care from the doctors at this practice varies considerably. One particular clinician provides excellent support and care. The nursing team and administrative staff consistently demonstrate professionalism, courtesy and attentiveness. However, I have found it necessary to question and push back against the approach taken by certain clinicians at the practice, as I feel my concerns have not been adequately heard despite presenting with ongoing pain and discomfort. There is one clinician I have chosen not to see again following a previous appointment where I felt dismissed and embarrassed, despite experiencing significant physical distress. I regularly report symptoms including fatigue, exhaustion and muscle-related discomfort. A specialist previously raised a potential diagnosis, though my regular clinician did not pursue this further. I approach future appointments with apprehension and uncertainty about whether my concerns will be properly addressed and taken seriously.
Excellent team members who were very supportive, quick to assist, and approachable throughout my visit.
Mowbray House Surgery
Daniel W.
The quality of care from the doctors at this practice varies considerably. One particular clinician provides excellent support and care. The nursing team and administrative staff consistently..
Mowbray House Surgery
Anthony S.
My wife visited the pharmacy today after confirming the opening hours through the website. Upon arrival, she found the premises closed with a notice indicating a temporary closure for the holiday..
Mowbray House Surgery
michael P.
I have been attending for routine health assessments over an extended period. I found myself feeling anxious as I was not seen by my usual healthcare assistant and was instead seen by a different..
Mowbray House Surgery
Richard B.
Excellent healthcare professionals
Mowbray House Surgery
Jamie H.
Was able to secure an appointment on the same day I requested it.
Mowbray House Surgery
Janine S.
I would strongly advise moving quickly if you can, as the experience at this practice may leave you in a significantly worse condition than when you arrived, potentially requiring specialist..
Mowbray House Surgery
Nathan P.
I've attended the practice on several occasions, and on each visit I've been seen by someone who demonstrated considerable expertise and professionalism. During my most recent appointment, the..
Mowbray House Surgery
Andrew F.
It's a wonderful medical practice.
Mowbray House Surgery
Karen N.
Having relocated to the area after using two other local authority NHS services, I am very pleased with this practice. I found it straightforward to obtain an appointment, and my referral to the..
Mowbray House Surgery
Geoff H.
The practice staff consistently demonstrated a welcoming and supportive approach, particularly when accommodating urgent appointment requests.
Mowbray House Surgery
Georgina P.
I accompanied a family member to an appointment and observed the facilities. The waiting area is quite loud and would benefit from acoustic improvements. The display screen indicating which patient..
Mowbray House Surgery
Veronica C.
Exceptional care provided at this practice. The healthcare professional demonstrated a genuine commitment to patient wellbeing and made a meaningful positive impact on my experience.
Mowbray House Surgery
Yvonne W.
Appointments are typically available without significant delays, and the waiting area experience is usually brief. The team consistently demonstrates courtesy and warmth in their interactions. While..
Mowbray House Surgery
BASIL M.
Excellent and welcoming experience.
Mowbray House Surgery
Alistair b.
A medical practice that demonstrates commitment to going above and beyond, consistently providing helpful guidance and support whether through their own services or by directing patients to..
Mowbray House Surgery
Dekka D.
The team members were welcoming and the premises were immaculately maintained.
Mowbray House Surgery
David N.
Having been attending this practice for over two decades, I have consistently found the clinical care provided to be of a high standard. The pharmacy department, despite experiencing changes in..
Mowbray House Surgery
David W.
The healthcare professional provided a satisfactory service with no issues to report.
Mowbray House Surgery
Liam L.
No problems at all. The team was welcoming, approachable and well-organised. The reception area is spacious with ample seating available.
Mowbray House Surgery
Linda D.