Birdman G. 5 years ago • From Google
Poor
The reception staff have consistently demonstrated unhelpful attitudes and have frequently failed to answer incoming calls. This pattern has occurred repeatedly over time. My spouse and I have raised concerns about these issues without seeing any improvement. We are relieved to be moving on after our long association with this practice.
mark m.
4 years ago It is extremely difficult to secure an appointment because the designated telephone booking windows result in the lines being constantly engaged.
Claire F.
4 months ago The reception team, paramedic, nursing staff and assistants deserve the highest praise - they are wonderful, caring, compassionate individuals who consistently exceed expectations. Regrettably, the..
John W.
9 months ago Outstanding experience. The reception team, nursing staff, clinical practitioners, and all other members of the practice demonstrated genuine care and dependability throughout my visit.
Alison B.
4 years ago I feel the appointment system could be improved, as I've experienced repeated instances where I've been directed to book a consultation with the nursing staff. When I've attempted to secure an..
Niru V.
5 months ago The reception team members are consistently courteous and supportive, and I have not experienced any difficulties with them. The clinical staff are equally helpful and approachable. Since..
Katrina R.
one year ago Excellent surgery with reliable access to appointments and referrals whenever required. Nothing negative to report. This has been my best experience with a practice in the area.
Noel D.
8 years ago Not helpful, absolutely not helpful!!!
Mark W.
7 years ago This practice fell short of expectations. I felt judged based on how I looked, and the registration process for new patients was made unnecessarily complicated. The staff member handling my..
Maggie N.
6 years ago It is straightforward to arrange appointments with medical professionals. There is a selection of practitioners available. Nursing staff are accessible. The online prescription renewal system..
steve b.
2 years ago The appointment commenced at the scheduled time.
Sarah S.
3 years ago Lack of empathy in care approach Consistently difficult to secure appointment slots
Mark S.
one year ago The staff here are wonderful! The reception team are excellent - they're kind and understanding. The nurse who took my blood today had a lovely personality and was very reassuring, making the..
Lizzy S.
7 months ago I have been attempting to switch to a different practice for approximately six to seven weeks. This morning, I received a text message from the surgery requesting that I complete a registration form..
Gill H.
2 years ago I am very satisfied with the care I have received at this practice. I would not consider going elsewhere. I would highly recommend this practice to others.
Ruth G.
5 years ago Excellent service and a dependable medical practice. Patients receive attentive and thorough care.
Kirsty R.
2 years ago I have a chronic condition requiring regular medication management, and this is the third occasion where I have experienced issues with my prescription handling. On this latest instance, I received..
John D.
9 months ago Excellent medical professionals and team members. I'm in my mid-eighties and reside a few miles away. I could attend a closer practice, but I choose to stay here as the service is outstanding.
Andy B.
8 months ago Sharing feedback on behalf of a family member. During a telephone consultation, the clinician was dismissive and declined to provide a medical certificate despite the patient having taken time away..
Tasneem K.
5 months ago This practice fell short of expectations for medical care. When I contacted them regarding my young child, I was informed that no appointments were available despite calling early in the morning. An..
Patricia H.