Northumberland Park Medical Group

Very pleased with the standard of care received. Appointments are consistently prompt, and the healthcare provider demonstrates a genuine willingness to listen and offer helpful guidance.

The receptionists at this practice are extremely difficult to get through to, making it nearly impossible to access appointments with a doctor. I've decided to visit a walk-in centre instead, which..

Very helpful, the clinician I saw listened to all of my concerns and has assisted me. I am now having these matters investigated.

Excellent medical practice with disappointing reception experience and limited customer service awareness.

I have several ongoing health conditions including a respiratory disease, diabetes, and hypertension. I have been experiencing a chest complaint for approximately a week without being able to secure..

I was receiving regular medications through a weekly dispensing system. My entire family was removed from the practice with only one day's notice before the Christmas period. The pharmacy was not..

I have been registered at this practice for just over two years and I am disappointed to be leaving. As someone with specific healthcare needs, I have found it challenging being seen by different..

I have been attending this surgery for several years, and the clinicians and reception team have consistently been pleasant and welcoming. During my recent visit, I was seen by a clinician who..

I called the surgery one morning and managed to secure an appointment within half an hour. The clinician I saw conducted a comprehensive consultation and provided clear recommendations about the..

It was challenging to secure an appointment through the usual channels. After contacting the out-of-hours service, I was eventually able to arrange an evening consultation. However, the clinician's..

The clinical staff I've encountered have been excellent, however the current appointment scheduling system presents significant challenges. Appointments can only be booked through a single telephone..

The appointment system feels disorganised, with the early morning booking process resembling a lottery where getting through is uncertain. This approach means people often delay seeking help until..

The receptionists at this practice are among the finest I have encountered - they are warm, empathetic, and genuinely attentive to what patients need. They make a real effort to ensure you receive..

This has been my least satisfactory experience with a GP practice. I have found the reception team challenging to interact with, and during a recent visit I experienced being interrupted and..

I would recommend this practice to anyone I know, as the clinician has made a tremendous difference to my elderly relative's life. I cannot thank them enough, as they have been absolutely wonderful...

Since relocating to the North East a couple of years ago, I'm pleased to report that this GP practice is among the finest I have experienced. I've consistently been able to access appointments with..

I've experienced several health concerns over the past couple of years, and the clinical team at this practice have been absolutely excellent throughout.

Excellent experience overall. I've been dealing with various health matters, and the practice has been outstanding in arranging and managing follow-up appointments and ongoing care. The same level..

I switched to this practice at the beginning of the year. My experiences at previous surgeries had not been satisfactory. However, I genuinely cannot find fault with this surgery. From the reception..

I found it difficult to receive the correct items when visiting, and obtaining an appointment proved to be a challenging process. When I did manage to secure an appointment, I was directed to an..