SA

Star A. 3 years ago • From Google

Rating

Bad

Reception Staff Ruined My Doctor's Visit

Repulsive, shameful, condescending. The staff are atrocious and should never interact with patients. The doctors are acceptable, but the front desk personnel desperately need to learn basic interpersonal communication. Their answering machine message claims they won't tolerate rude patients, yet ironically fails to address the rudeness of their own receptionists. The mere two-star rating and fifty reviews clearly demonstrate that roughly 80% of complaints center on the reception team's unprofessional behavior. They should be completely replaced to improve the practice's reputation.

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