Hopwood House Surgery

I have attended this practice on two occasions and both visits were excellent. The reception team and clinical staff were attentive, took their time with me, and provided the support I required. I..

From my own perspective, I have only positive things to say about the team at this practice. I have been receiving care here for over six decades. Despite facing significant health challenges over..

Positive experience with the medical team

Whenever I have reached out to this surgery, the team members have consistently demonstrated helpfulness and courtesy. As this is a new practice for me, I have not yet required an appointment with a..

This practice appears indifferent to patient needs. Appointments cannot be booked by telephone and must be arranged online, with response times extending to a week or longer. Experiencing a..

Avoid. They are accepting new patients despite struggling to manage their current patient list. It took 2.5 weeks to secure a phone appointment, and the clinical staff were not particularly..

Excellent healthcare provider. The initial registration was straightforward and efficient, and the immunisation service provided for my child was delivered in an outstanding manner :)

Terrible surgery, have never felt so ignored. Don't listen, don't provide help or direction. I didn't think a healthcare professional could make you so upset through their lack of understanding.

My family and I are relatively new to this practice and have attended several appointments since registering. I have found the entire team to be welcoming and approachable. The clinical staff have..

I attended an appointment recently regarding a health concern that required attention. I was prescribed medication, however the medication had a manufacturing issue. I only became aware of this..

This practice was previously excellent with pleasant staff, but the current reception team comes across as unwelcoming and dismissive. When calling to book an appointment, they consistently direct..

The medical team, front desk staff, and pharmacy services were consistently helpful and reliable. We appreciate their support.

The team here were welcoming and supportive, and overall it was a positive experience at this practice.

My 2 year old Grandson has been crying in pain (with suspected tonsillitis) for the past 20 hours. I called the surgery at 8am. He was seen promptly by an advanced practitioner at 8:50, who advised..

Prompt assistance provided by welcoming healthcare staff who were keen to offer support.

Regardless of the severity of your concern, obtaining face-to-face appointments proved difficult. Consultations were consistently conducted remotely. I found this approach deeply frustrating.

Excellent practice with a welcoming and supportive team throughout. The main challenge, as with many surgeries, is securing appointments within a reasonable timeframe.

Had a wonderful experience today. The phlebotomist was very professional and provided excellent care.

Excellent practice with wonderful healthcare professionals who have cared for both myself and my family member. The clinician was courteous and approachable, offering sound guidance and prescribing..

I was consistently able to secure an appointment when needed.