Kings Medical Centre

I called ahead to inform the practice that I would be delayed due to transportation difficulties, having spent considerable time attempting to arrange alternative travel before my scheduled..

Disappointing experience overall. Prescriptions were not processed as promised, and there appeared to be a lack of urgency in handling them. The reception area seemed disorganised, with prescription..

The team demonstrated genuine care and attentiveness to my needs throughout my visit.

A distressing experience during a period of serious illness. As a long-term patient of the practice, I found the initial response inadequate when I needed support while speaking with a social..

The clinical staff at the practice are excellent, however the reception team could be more helpful. After discovering that my repeat medication had been processed incorrectly at the surgery, leaving..

This practice has a welcoming atmosphere with supportive team members across all roles.

I would not recommend this GP practice to others. I felt there was a lack of attentiveness to patient needs, and I experienced issues with prescription accuracy, with essential items frequently..

The experience was extremely disappointing, with minimal assistance provided at reception and a lack of understanding shown. I was left dealing with an open wound and felt repeatedly directed toward..

I would not recommend this practice. While the clinical staff are excellent, the reception team's approach to patient interactions is disappointing. The manner in which some staff members..

We experience difficulty reaching the practice by phone. It appears that calls are being disconnected rather than being placed in a queue system, which means the same individuals need to attempt..

I have been a patient at this practice for many years, having registered since childhood when it was located at a previous address. Throughout my time here, I have been seen by several doctors, and..

This GP practice has not met my expectations to the point where I felt compelled to seek care elsewhere. Contacting the surgery during peak hours typically involves extended wait times of 30 to 40..

Easily accessible for those with mobility requirements. Clean and spacious waiting area. Welcoming and approachable staff.

I am so grateful to the clinical team and staff for the advice and help I received during my recent visit. I would certainly give them more than 5 stars if I could. We all hear negative things about..

Generally satisfactory practice, though I've always found it frustrating that despite having administrative staff on site, I'm required to visit the surgery in person to submit a request form when I..

The clinical staff, administrative team, and most of the nursing staff are excellent. There are a few individuals who can be challenging to deal with, but overall this is a brilliant practice.

Why is it not possible to speak with a doctor if you happen to miss a couple of calls during the day? Does someone's health matter less than the number of times you manage to answer the phone?

Wouldn't change my GP practice, they've been absolutely brilliant and really helpful 👌

The experience was disappointing overall. Two stars reflects the positive interactions with nursing staff and one of the senior clinicians. The practice has two principal clinicians alongside..

I would give this practice fewer stars if the system allowed it. I have repeatedly been let down by promises of callbacks that never materialise. When I follow up by calling back, I am told there..