Prospect Medical Centre

The service provided was quite disappointing. There seemed to be a lack of meaningful action taken, and the overall experience has been unsatisfactory on multiple occasions.

I was very surprised and let down by what appeared to be an absence of regulatory oversight at a General Practice operating at such a low level. The conduct of the team members, especially those..

This has been my poorest experience with healthcare services. I have multiple referral letters requiring specialist consultation, yet I am unable to secure an appointment. The process has proven..

I would rate this practice at the lowest level possible. I have been a patient for many decades, though the past several years have been particularly disappointing. Accessing appointments has become..

The reception staff member was unhelpful and spoke in an abrupt manner during my visit. Their tone came across as harsh and dismissive. I would appreciate it if management could review the customer..

The service was disappointing overall. Obtaining an appointment proved difficult, with availability extending well beyond three weeks into the future. Once the appointment arrived, there was a..

This GP practice has been frustrating to use. The appointment booking system is quite challenging to navigate. Online consultations have limited availability outside of early morning slots.

I recently read another patient's feedback about their experience here and found myself in complete agreement. The clinician I saw demonstrated exceptional attentiveness and genuine care, treating..

This was not a positive experience when visiting a medical practice in the local area.

It would be better to have no GP at all than to use this practice. I have been a patient here for some time and I am actively seeking to switch to another provider. Obtaining appointments is..

I attempted to call several times in the morning but was disconnected each time. Despite being in considerable discomfort, I made the effort to visit in person to request an appointment. However, I..

I have been attending for regular annual health assessments on a yearly basis for several years.

At this medical center, some practitioners have not provided the level of care expected. There are concerns about listening to patient concerns and the quality of care provided to my family member...

The receptionist at the front desk was quite unwelcoming. There is room for improvement in the quality of customer service provided, particularly given the straightforward nature of the role.

This practice does not meet my expectations, though I was required to provide a rating to submit this review. I would recommend considering alternatives to this surgery. The reception team's..

I have found the service at this GP surgery to be deeply unsatisfactory. Regardless of how promptly I attempt to secure an appointment, availability consistently proves difficult to obtain. The..

Extremely difficult to reach the practice by telephone and equally challenging to secure an appointment. Despite contributing through taxation, patients are informed that no availability exists and..

Some of the reception staff can be unhelpful and lack courtesy when dealing with patients.

This practice has been difficult to access for appointments. The scheduling system appears to be consistently at capacity, making it challenging to secure a consultation with a doctor.

Extremely disappointing experience. I spent three days attempting to contact the office to arrange an appointment, but was unable to secure an available slot to see a clinician. I subsequently..