ER

Emma R. 3 years ago • From Google

Rating

Excellent

Reception staff showed genuine care during crisis

Our elderly family member had a fall in the garden, which was a distressing experience for those of us who witnessed it. We are deeply grateful to the team at the surgery for the compassion and support they provided during this difficult time. The reception staff were particularly kind and understanding when we contacted them, showing genuine care and consideration despite our obvious distress. We would like to extend our thanks to everyone on the team there – your professionalism and kindness meant a great deal to us and our family during what was an upsetting situation. You are truly valued.

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