The Vine Medical Centre

I scheduled an appointment for a Saturday morning and arrived at 11:00 for an 11:30 slot. Upon entering, I was offered a beverage and was seen by a clinician by 11:10, which was better than..

The receptionist was quite dismissive and made unhelpful remarks when I attempted to schedule an appointment. I was subsequently offered a lengthy waiting period of approximately a month before I..

I have had a disappointing experience with this practice. I have attended accident and emergency on two occasions due to ongoing health concerns, and letters from that department appear not to have..

The service at this practice fell short of expectations. Medications were prescribed following a telephone consultation without an in-person examination, which unfortunately led to a worsening of..

A four-week wait to see someone at the practice caused me significant worry. I found this waiting period to be quite lengthy.

I was referred by my usual practice for a weekend morning appointment at this clinic, which was unfamiliar to me, so I felt somewhat uncertain about what to expect. When I arrived, there was only..

A welcoming practice that caters well to families and offers a travel health service, which is a great addition. The friendly approach of the team really does make a positive difference to the..

I felt the practice was dismissive and unhelpful when my son contacted them. I listened to the conversation and the advice given was simply to call 111, who in turn indicated the surgery should..

Absolutely exceptional service, especially from the reception and administrative staff. They went above and beyond to help ensure a patient received their much-needed medication before the practice..

The practice appears to lack consideration for patient needs. The telephone service has become increasingly problematic.

The practice discontinued walk-in morning surgeries during the pandemic and has not reinstated them since. The appointment booking system now requires calling during specific times, and calling..

The practice appears to be operating at capacity, with limited continuity of care as different clinicians are seen at each visit. Following up on specialist referrals requires persistent effort from..

I would appreciate it if the practice could consider providing additional administrative training for certain reception team members. During my interaction, I felt that the approach taken suggested..

Excellent, knowledgeable, and professional care from the nursing staff. Thank you 😀.

A very professional and caring medical team and reception staff. They have been exceptionally supportive and went above and beyond to help us through a challenging health situation.

I would suggest considering alternative surgeries if you have the option. I have had several negative experiences and cannot recommend this practice. 1. During a consultation, a clinician responded..

I have been a patient at this practice for many years, but I recently experienced an unusual encounter with a clinician who suggested that waiting times for specialist appointments within the NHS..

I found the experience deeply disappointing. I was unable to secure an appointment for my young child regarding a minor health concern and was instead directed to the emergency department, which..

I'm taken aback by how much the practice has evolved.

I would strongly advise against relying on the email prescription request system. I have attempted to use this method multiple times consecutively, and it has consistently failed to work properly,..