Campus Health Centre
Jo H. 9 months ago • From Google
Average
Reception staff spoke down to me repeatedly
Unfortunately, I felt the need to leave this practice. There were multiple instances where I experienced dismissive and disrespectful communication from the reception team during phone calls. My interactions with the clinical staff were generally positive and professional. However, I was disappointed by what I perceived as unsuitable conduct from the administrative support team, which I found unacceptable. 👎
I registered at this GP practice when I moved to the area for university, and my experience has been very disappointing. There have been ongoing issues with prescription processing delays, and I..
Campus Health Centre
Katie R.
I have been attending this practice for a considerable time and I am very grateful for the support provided by the team. The staff demonstrate compassion, friendliness and professionalism, and..
Campus Health Centre
Kate C.
I have been with this surgery for over ten years now and they are exceptional. I find the current clinical staff are extremely kind, thorough and helpful, and the reception team are always friendly..
Campus Health Centre
Charles O.
When the connection was poor, I was contacted straight away. I was grateful for that.
Campus Health Centre
Charlotte B.
This is the finest medical practice I have attended. The front desk staff members I have interacted with have consistently demonstrated courtesy and professionalism. The clinical practitioners..
Campus Health Centre
Padraig I.
Excellent service from the staff members who provided me with outstanding assistance when I was in need of help. Very friendly and helpful.
Campus Health Centre
Jools M.
The administrative team consistently demonstrates friendliness and helpfulness, and I have been receiving care at this practice for several years. The clinical staff are excellent and the..
Campus Health Centre
shane m.
I encountered what I felt was dismissive and unwelcoming customer service during my attempt to register and book an appointment. After submitting my registration form, the website indicated I could..
Campus Health Centre
Jack E.
This practice fell short of expectations with disappointing service throughout. The reception staff interaction was unpleasant and made us feel undervalued. The administrative process required..
Campus Health Centre
Nick O.
Although I'm not particularly keen on visiting medical facilities, I must acknowledge that the service and assistance provided here is truly exceptional. I initially attempted to book an appointment..
Campus Health Centre
Abigail F.
The medical professionals at this practice have consistently provided helpful and pleasant care throughout my visits, and the entire team has been welcoming and approachable.
Campus Health Centre
Awolusi O.
This is a very good clinic with lovely clinical staff, but the reception team can be frustrating. Issues include forgetting to send appointment reminders, sending incomplete messages, and making it..
Campus Health Centre
Julie E.
I am extremely pleased with this healthcare centre. The team members are approachable and well-organised, and the digital communication options have made staying in touch even more convenient. Very..
Campus Health Centre
meenakshi t.
The team here is excellent. They provide very good care and treatment.
Campus Health Centre
adam a.
An excellent practice that has consistently offered me support whenever required. They have also been accommodating in arranging appointments at short notice when needed.
Campus Health Centre
Hiba M.
My transport arrived a couple of minutes late, and I had arranged to take the morning off work for the appointment, but I was informed this meant I could not be seen. I had waited three weeks just..
Campus Health Centre
Louise B.
I recently relocated to Hull and joined this practice following a personal recommendation. The clinician I consult with has been excellent and accommodated my request to have my support worker..
Campus Health Centre
Zoe F.
I was initially concerned after reading some of the negative feedback about this practice, but my worries proved to be unfounded. The reception team were wonderful—they demonstrated genuine..
Campus Health Centre
Leon W.
I'd just like to say a massive thanks to the staff member who helped me through my first blood test without fainting. It's a big thing for me as I've always hated needles. You're an absolute star..
Campus Health Centre
Rose N.
I waited considerably longer than my scheduled appointment time, which I accepted without complaint given the pressures facing the service. However, when I arrived a few minutes late to a subsequent..
Campus Health Centre
Daniel D.