IC

Ian C. one year ago • From Google

Rating

Excellent

Reception staff stayed polite despite being under stress

I can't fault anyone at this practice, as I've consistently had positive experiences. The reception team members I've interacted with are always courteous, despite clearly being under considerable pressure. The clinical nursing staff have been polite and supportive in all my dealings with them, and the medical practitioners are consistently courteous, supportive and well-informed, whether during face-to-face appointments, telephone consultations or digital consultations. I must offer particular praise to one clinician, who has always been exceptionally helpful and whose diligent approach to thorough assessments may well have made a significant difference to my health outcomes.

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