North Park Health Centre
Merseymoto M. one year ago • From Google
Bad
Reception staff talked down to me about my health
I have been a patient at this surgery for a considerable time and have experienced significant disappointment with the standard of care provided. The team members have often been unhelpful and have made repeated errors with prescription management. I have found interactions to lack compassion, particularly when discussing health concerns with reception staff, who can seem dismissive and overly authoritative. It appears they sometimes overreach their role as appointment coordinators and offer commentary beyond their remit. In my view, the practice falls short of acceptable standards and would benefit from substantial improvements.
The staff at this health centre were wonderful. When I attended for a blood test, I received excellent support throughout the appointment, with a member of the management team checking on my..
North Park Health Centre
Patricia H.
This practice has significantly declined in quality. Regardless of when you attempt to book, appointment availability is extremely limited, which is very disappointing. The situation became so..
North Park Health Centre
Muhammad k.
The reception experience was extremely disappointing. The staff came across as unwelcoming. Phone calls go unanswered, and I waited on hold for an extended period without getting through. It's..
North Park Health Centre
Alan B.
There appears to be an issue when you spend a considerable amount of time waiting on hold, only to be told that no appointments are currently available when your call is finally answered, despite..
North Park Health Centre
Anna-marie D.
The practice's approach of requesting appointments through letters, followed by subsequent closures, created additional stress and concern. The clinical staff seemed unfamiliar. I would not suggest..
North Park Health Centre
Richard D.
The entire team proved to be pleasant, supportive and welcoming. As with most medical practices today, securing an appointment can be quite challenging.
North Park Health Centre
leigh c.
I am currently at home in bed where I have been for six days feeling very unwell. After spending approximately 90 minutes speaking with staff at 111, they referred me to my GP practice as a matter..
North Park Health Centre
Z M.
I waited on hold for twenty minutes starting from eight in the morning. The receptionist seemed dismissive and unhelpful in her manner. Requesting a face-to-face appointment resulted in being..
North Park Health Centre
Jen P.
Extremely dissatisfied with this practice. Finding an appointment is incredibly difficult. I made multiple attempts to reach the surgery from early morning, and when I finally connected with..
North Park Health Centre
Clare F.
Disappointing experience at this practice. New patients are told there will be no difficulty obtaining appointments. However, when attempting to book, you must call in the morning and cannot arrange..
North Park Health Centre
Carl M.
I don't usually leave reviews, but I feel people should be aware of my concerns about this practice. I was worried that without intervention, my relative's health could have been seriously..
North Park Health Centre
Hawre M.
If you are not unwell and contact this practice, you will either become unwell or feel frustrated.
North Park Health Centre
h s.
The service quality has been disappointing and appears to be declining. I experienced a lengthy phone call that lasted an extended period before the line was disconnected.
North Park Health Centre
Gill N.
This practice has been very disappointing. There are rarely any available appointments, so I attempted to use the online booking system instead, but this proved to be equally ineffective as I did..
North Park Health Centre
Peter A.
I have to give one star, not worth it at all. When you ring up early in the week, you're told there are no available appointments until the following week. To my mind, that's not satisfactory, as..
North Park Health Centre
Peter B.
Extremely poor service experience. Spent over an hour waiting on hold without receiving a response to the call.
North Park Health Centre
Chantelle C.
The previous reviewer captured my thoughts well. The atmosphere here feels unwelcoming and detached. I find myself anxious whenever I need to contact them. I have been a patient at this practice..
North Park Health Centre
Lesley A.
This practice is extremely disappointing and I would not recommend it to anyone. Obtaining an appointment is nearly impossible, and on the rare occasions when one becomes available, you can expect..
North Park Health Centre
harry m.
I can honestly say I have been well cared for, and the practice even takes the initiative to contact me when needed. A member of the team resolved my issue promptly, which turned out to be a matter..
North Park Health Centre
Sugi S.
I have been attempting to secure an appointment for an extended period without success. I am experiencing discomfort and feel frustrated by repeatedly being told that no availability exists.
North Park Health Centre
Connor C.