Air Balloon Surgery

This practice has been wonderful in responding to all of my questions and providing assistance. The reception team continues to be excellent and I find the wait for my appointments to be worthwhile.

Finding it extremely difficult to book an appointment with a clinician. The phone system appears to have significant issues with call disconnections, and the telephone queue system is problematic...

I usually attend my regular practice which is always spotless and has friendly staff. On this occasion, I needed to visit a different location after a hospital appointment to collect a prescription...

The team here is pleasant and appointments tend to run punctually.

The practice would benefit from improvements to their service standards. The pharmacy team's performance also requires attention.

It is frustrating that when my partner managed to secure a doctor's appointment, I was only able to book a consultation for the following day.

The reception team displayed an unwelcoming demeanor. There seemed to be a dismissive attitude when patients raised concerns, with comments suggesting that other matters were being prioritized over..

Accessing appointments through their booking system proves to be quite frustrating.

Consistently demonstrated helpfulness and provided reassurance throughout my interactions.

I have consistently had positive experiences at this practice, which has been particularly helpful for my wellbeing needs.

I have consistently received excellent service at this practice from all clinical and administrative staff. Recently, a member of the reception team went above and beyond to help me secure an..

If you're seeking a GP practice where you can develop an ongoing relationship with your clinician, this may not be the right fit. During my five years as a patient here, I never had a face-to-face..

I felt compelled to share a positive experience with the practice today. When I called this morning, I was greeted with a warm and empathetic response from the reception team. They were extremely..

I am consistently satisfied with the care provided at this practice.

I've had quite a challenging period and chose to seek care abroad in France. The level of care I received there was excellent. I was very satisfied with both my healthcare providers there. Looking..

The new online consultation form has been incredibly helpful for those who are finding things difficult.

Visited the pharmacy this evening and found the premises to be in poor condition with unpleasant odours. The overall cleanliness and environment were unsatisfactory. I have decided to use a..

I experienced a wait of around twenty minutes for my appointment. Subsequently, I received correspondence at my home indicating that a scheduled procedure had been cancelled following a four-week..

I understand the NHS faces significant pressures, but I found it frustrating to wait two weeks for an appointment. The practice appears to have a substantial patient list, which may contribute to..

The phone service has been disappointing. A family member with a mobility condition requiring walking assistance has not received offers of help from any clinician to address their hand and finger..